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"Totally disappointing stay. For a 5-star resort, it was awful. The outside pool was not in use, so only indoor pool. The lift had broken so you had to walk up and down 3 flights of stairs to get there. The lake view requested was disgusting. It was full of green algae and half empty. Loads of noisy kids running around for hours too. The lobby areas were really tatty as well. The room had no storage, no biscuits for the tea and coffee and the TV didn't have any streaming options. I expect this from a 1 star but this was not adequate for 5 star."

"Very poor choice of menu for half board . Irish bar food of very basic standard. Inedible. Blue Terrace excellent - but a very restrictive menu for a 5 day stay. Rooms refurbished without an eye for detail . Some dated and unreliable plumbing. Water completely off one evening without warning. Drain smells . Poor bathroom lighting. Noise from room above etc Impressive public areas but lots of maintenance issues . Not a 5 or even a 4 star hotel ."

"The villa was not cleaned on our arrival. I have had numerous emails to the owner and attached pictures. We had to book into the hotel on the resort for the night as there was no indication when the villa would be cleaned and ready for us and we were unable to wait inside due to the lack of cleaniness or wait outside due to the weather. After asking for a refund, the owner has offered 85 euros. This does not adequately reflect the inconvenience, distress, and additional expense caused."

"A very nice, well kept and homely villa - perfect for a family of 4. Superb communication from both the owner and property manager. We had a great week's holiday, thank you."

"The villa is on a corner plot in a quiet area of the resort. Easy walking distance from the supermarket, golf course and restaurants"

"Great communication, instructions & overall service. Clean, tidy & perfectly fab!"

"Lovely apartment. Some issues on arrival but sorted out very quickly and efficiently. Would recommend"

"Quality of the property was excellent. "

"Feel totally relaxed which was needed, only downside was pool was freezing so only ventured in the once. Short walk to Boulevard where plenty of restaurants and bars. "