Full-sized fridge, microwave, coffee/tea maker, electric kettle
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Reviews of Apollo Lodge

4 out of 5
Apollo Lodge
11/210 James Street, South Toowoomba, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 54 reviews" "
Rating 8 - Good. 19 out of 54 reviews" "
Rating 6 - Okay. 9 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 4 nights in Dec 2023

8/10 Good

Cora

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the garage was a bit small.
Stayed 2 nights in Jul 2023

6/10 Okay

William

Liked: Room comfort
Disliked: Cleanliness
Apollo apartment.
Apartment was comfortable but a bit dated. Parking for my car was unsuitable. Door to the garage was unlocked. Car didn’t fit into garage and other parking was limited. Fridge had a bit of a smell. Shower was hot and pressure was great.
Stayed 2 nights in Jun 2023

10/10 Excellent

JEANINE

Liked: Cleanliness
The owner was VERY friendly and helpful. If we are going that way again we would stay there again.
Stayed 2 nights in Apr 2023

8/10 Good

Susan Zela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elton is very helpful and obliging. He made us feel welcome and was interested in our individual needs and preferences. The Apollo apartment was well equipped with kitchenware, brand new stove, good beds as well as a laundry and dryer. The frig was a prper kitchen sized fridge with freezer. A very good place to stay and handy to the university where we were doing a summer school.
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff and helpful and cleanliness.and close to hospital
Stayed 2 nights in Mar 2021

10/10 Excellent

Raymond, Gold Coast

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean apartment with everything you need for short or extended stays.
Stayed 4 nights in Jan 2021
Response from Johnny on 21 Jan 2021
Thank you for your review . Kind regards John Mamager

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Showing it's age and needs some maintenance. Nobody at reception when I arrived and I had to sit outside for nearly an hour until a staff member arrived to give me a key. Will not use again
Stayed 1 night in Aug 2020
Response from Jo on 2 Sept 2020
Thanks for your rudeness I live alone and do have to attend banks physically especially when sms does not work to pay unit owners. Obviously no fortitude when you post anonymously. Dont book here again or your booking will be cancelled! John Manager.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Jo on 2 Sept 2020
Thank you for your response ! John Manager

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Renovations are being attended by new owners. So fantastic to see. More stays over the yrs are on the books
Late evening
Stayed 1 night in Nov 2019
Response from jJohnny on 18 Nov 2019
Thank you for your great Review ! You are welcome back any time regards John Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, functional units. Great location for expecting parents who are from other locations. Friendly staff. Only negative is tight parking
Stayed 4 nights in Nov 2019
Response from john on 13 Nov 2019
Unfortunately those early designers did not design for the large cars of today

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness of property Moden and up to date
Stayed 4 nights in Oct 2019
Response from Johnny on 19 Oct 2019
Thank you for your kind assessment. regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from JPW on 9 Oct 2019
Thank you for your kind words John Manager of Apollolodge

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top accommodation for budget concise families
This is very modest but well keep accommodation. Clean and tidy. Check in was a breeze and everything I needed was there. The Apollo Lodge is centrally located and is within walking distance to CBD and the local Hospital. Very quite units was a bonus, especially being on a main road.
Stayed 2 nights in Aug 2019
Response from John on 16 Sept 2019
Thank you for your great Review John Manager

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay enjoyable
The stay was very good I will stop there after
Stayed 3 nights in Jul 2019
Response from John on 17 July 2019
Thank you for your kind words John Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Parking is very bad everyone had a shed but my room because he used my shed for a keeping shop for his cleaning stuff you also have to reverse out into a main traffic Rd to get out of the place
Stayed 1 night in Jun 2019
Response from John Manager on 26 June 2019
All you need to do is turn your car around by reversering. The space near the office is widest.It is not Apollos fault if you cant drive!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Apollo
As I've often stayed at the Apollo over the yrs. I do so because its comfortable with what I need, also close to where i need to go to. With a bonus I get a garage to park my car. And I love the sunrises
Stayed 2 nights in Jun 2019
Response from John Manager on 26 June 2019
Thank you for your positive comments.

2/10 Terrible

Unhappy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unit was quite unclean. Had to wash out the cutlery drawer. Shower has mould. Garage hasn't been swept out. Pillows were old and lumpy don't want to think about how long since they have been replaced or even cleaned. Would not want to stay here again.
Stayed 1 night in Jun 2019
Response from John Manager on 26 June 2019
Interesting comments Guests often leave their old pillows and take the new ones . All pillows have new slips when cleaned I wouldn't want you to stay here either. Thanks for your miserable review when you have a phone to ring me free of charge too so I could fix any problems for you My cleaner will be alerted !

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Rude and arrogant
The owner was rude and arrogant, made me pay an extra 15% because we booked online. The bed was hard as a rock and had a big lump in the middle of it. My stay was not nice
Stayed 3 nights in Jan 2019
Response from john manager on 17 Feb 2019
Sorry Don't respect your review at all because you did not mention your name so I could refer to your room which has a poor bed supposedly .You did not pay an extra $15 dollars . Expedia subtracts $15 from your booking fee

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room 7 was roomy and very clean with kitchen, laundry etc. great for a long stay..a big downside was our average size 4WD wouldn’t fit in the garage. No other parking. Very narrow area. We were fortunate we could take up 2 car spaces as the room beside us was unoccupied.
Stayed 1 night in Dec 2018
Response from john manager on 10 Jan 2019
The average size 4 wheel drive or nissan Navaro may belong to the current world but it is an extreme vehicle in size.There are 4 outside parks council size . The ability to drive these large vehicles is often difficult when parking. Land cruisers fit in the garage for good drivers.You have parked incorrectly between 2 units which is not really allowed. You may find the spaces further from your unit than just outside but there is no space more than 40 m from your unit. The inconvenience is also made up by the large size of your unit. 5 rooms Where else do you get the facilities of your unit regards

10/10 Excellent

Bec, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big apartment with everything you need!
Big 2 bedroom apartment. Everything you could possibly need - big tv, washing machine/dryer, lockable garage, big fridge, courtyard etc. 5 min walk to Sunday markets, 15 min walk to shopping mall, 25 min walk to main street. Great hosts!
Stayed 2 nights in Sep 2018
Response from john manager on 14 Nov 2018
Thanks Bec Great review Much appreciated by John Manager We are often overlooked by visitors to Toowoomba !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms very comfortable beds fully equipped units very pleasant
Stayed 2 nights in May 2018
Response from john manager on 12 June 2018
Thank you for your kind statements

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The price was good for two rooms but the condition of parts of the unit was very average. If i stayed there again it would be a matter of staying because it better the devil you know than the one you dont. It was definitely livable but bathroom and paint on walls etc certainly not aesthetically pleasing at all. Management was helpful when we asked to move rooms twice due to noise and smells.
Stayed 1 night in Oct 2017
Response from john on 18 Oct 2017
Thank you for your comments

10/10 Excellent

Kelsey, Roma, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable unit close to the Toowoomba Base
Apollo Lodge was everything I needed - basics covered, comfortable, close to the hospital, safe & secure. Contrary to other reviews, I had no issues with the cleanliness of the apartment and found the water pressure/available hot water to be pleasing points. Loved having a private courtyard to have my own space outdoors. Even though the lodge is near a main road, I found the sound-proofing/double glass sufficient to block the traffic noise. John bent over backwards to be accommodating when my circumstances changed last minute. We will certainly be visiting again.
Stayed 1 night in Sep 2017
Response from john manager on 18 Oct 2017
Thank you for your positive review !

2/10 Terrible

Marcus, NSW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In a desperate need of renovation
In a desperate need of renovation, there was old food beside the bedside tables, doors can't close. Cracks in tiles and so much more. The price per night was $160 for one bedroom, we stay the night before in Brisbane in 4 star accommodation in the city centre for $130 per night.
Stayed 1 night in Sep 2017
Response from john manager on 18 Oct 2017
Thank you for your comments

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Stayed 4 nights in Aug 2017
Thank you for your positive Comment I always endeavour to keep my charges fair kind regards John Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A review for a cancelled booking.. umm....
I never stayed at this hotel. It was fully booked out with no rooms available.
Stayed 1 night in Jul 2017
Unfortunately many people know we are the best value for what you get i your unit. Kind regards John Manager

6/10 Okay

Angela

Liked: Room comfort
Disliked: Staff & service
Poor service
Great central location. Wasn't impressed when checking in as the owner was rude about my choice to pay at check-in, rather than paying at booking. He said he didn't have to keep the room for me as it hadn't yet been paid for. I advised him that as it is an option to pay at check-in, he should perhaps not use hotels.com as it creates uncertainty for the client who has always abided by the rules, particularly with a baby and toddler in tow. Cleanliness wasn't great either
Stayed 1 night in Jul 2017
The manager was not rude as described Guests who do not pay or provide details always have the option of not turning up with no compensation paid either . I did point this out This is factual information regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy dirty
The place is on a heavy traffic main road also be side the hell I pad for the hospital next door so very noisy. It was dirty. The WiFi did not work at all in the room and only a few times up at the office. There were cockroaches coming out from the kitchen the whole time we were there. The hot water was set very hot to the point of being very dangerous for young children.
Response from john manager on 3 Jan 2019
The Wifi has been upgraded Most cockroaches are brought in from guest luggage. The hot water has been turned down Anonymous reviews are poor form !

6/10 Okay

Verified traveller

getaway
Besides needing some updating and TLC the mattresses are very hard on arthritic joints same goes for pillows. But overall great spot handy to where we needed to be.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Motel in Toowoomba
We have stayed at this Motel twice now and both times we were pleased with the standard of accommodation for the price. The location is good and the rooms are clean and comfortable with a well equipped kitchen for a short stay.

6/10 Okay

J, Y

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location however not very clean.
Good location. Unit was spacious and had all the necessary amenities however it wasn't very clean. There was bits of hair in the bathroom, shower and on blankets. There were dead baby cockroaches on the window sills of the bedrooms and the inside of the kettle was green. Also the mattress of the sofa bed was ridiculously uncomfortable even for a sofa bed. Needs some tlc.

8/10 Good

Elaine, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartments were very central to everything and even though on a main road was very quiet. Nice and comfortable and clean. It had been recently refurbished and was very modern and fresh. A nice stay.

8/10 Good

Linda, Stanthorpe Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and close to the hospital
We found this room to be very convenient to the hospital as well as clean, comfortable and affordable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central accommodation
Convenient location, food shops 2 minute walk. Big enough space and kitchen amenities were very handy.

10/10 Excellent

mik, Mt Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the town
excellent facilities with all the necessary utensils, great sized TV, good bedding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & very clean
We would highly recommend Apollo to anyone who has a hospital stay booked. Convenient and direct access to grounds, food venues,parks and grand central.

10/10 Excellent

Wendy, Warwick Q Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to hospital
convenience to hospital through the back gate,walking distance to restaurants&shops excellent customer service very clean extra linen already supplied a lockup garage for my car

10/10 Excellent

Lee-Anne, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: clean comfortable;

8/10 Good

Tania, Australia - QLD - Brisbane

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Tidy;

10/10 Excellent

Carl, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Tania, Australia - QLD - Gold Coast

Liked: Staff & service, property conditions & facilities
Facilities: Good, Nice ; Value: Great deal; Service: Good, Friendly, Courteous; Cleanliness: Hygienic , Tidy; Very central and nice setting even so close to highway

6/10 Okay

Craker, Australia - QLD - Brisbane

Disliked: Staff & service
Roll a door needs attention/ Small drive way

10/10 Excellent

Karl, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; The closeness to the city center

10/10 Excellent

Suzanne, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Affordable; Really close to shops and eateries. We would stay there again.

8/10 Good

DANIEL, Australia - VIC - Regional VIC

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Helpful; Cleanliness: Pleasant; Near hospital and shopping centre

8/10 Good

Erin, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service
Facilities: Basic, Air didn't work; Value: Reasonable; Service: Friendly; Cleanliness: Spotless; Very nice staff

8/10 Good

Robert

Facilities: Everyday; Value: Economical; Service: Sufficient; Cleanliness: Hygienic ;

8/10 Good

David, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities