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"The service which the hotel provided was very good. But the location where the hotel situated was inconvenient. I loved the bathroom at first floor."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Staff was polite and kind. "

"駐車場が坂道にある為、雪の日は慣れなないと少し怖い。"

"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "

"蓼科湖を眺めながらの美味しい朝食が最高でした。"

"It's a very comfortable facility, although the hotel looks old. "

"Clean and good hotel."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"前日に別の場所に泊まりここは2泊目です。前泊の長所をそれぞれ足せば良かったのですが、歯ブラシが無いのとWi-Fiが非常に繋がりにくい(前泊はOK) 逆に前泊はドライヤー無し、タオル無しとそれぞれ足りないものが違い、残念です"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"とってもおしゃれで広くて、ドリンクのサービスが嬉しかったです"

"大浴場が時間制で男女入れ替わりになっていましたが、女性に入れ替わる時、脱衣場のマットの交換をして欲しかった。男性の後なので少しの気遣いがあると嬉しい。"

"予約を取るのが大変難しい。"

"9月で20度以下になる日だったのですが、まだ暖房が出ないと言われました。長袖があったからまだよかったですが、予約時にアナウンスがあれば良かったなと思いました。到着後フロントマンの方が丁寧に説明していただけたのでそこまで嫌な気持ちにはならなかったのですが、やはり冷え込みましたので、ちょっと引っかかりました。"

"Nice hotel"

"Location of property is convenient to everything you need to enjoy your vacation. "