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"Very nice hotel near the heart of Shinjuku."

"Great and helpful staff definitely will recommend to friends and family"

"Great hotel. Central location. Shinjuku station was easy walk. Great for getting anywhere. Hotel clean and comfortable. Plenty to eat and see. Nightlife outside was interesting but did not interfere with enjoyment of hotel stay. Godzilla theme was cool."

"As a place to sleep between flights, it is adequate. The downside is the HVAC. Unless you have a translator app, it is difficult to operate the room HVAC. Rooms can be very hot when the cooling option is unavailable. The hotel has made some cosmetic changes to its breakfast, although it is a rudimentary basic menu that never changes. They now offer plates instead of the institutional food trays. A fresh coffee machine has been added. 1 machine that results in a line up. "

"Outdated rooms, stains on carpet and overall not high quality like pictured on images."

"Great stay"

"This hotel couldn’t be more convenient, beautiful and offered an excellent service. Only a couple very minor downside- I could use a luggage stand to pack/unpack, and the AC unit being too near the beds. I loved their breakfast buffet and onset experience was wonderful. I really appreciate the unlimited access while my stay."

"Beautiful hotel, concierge was very helpful. Breakfast buffet was delicious. The restaurants were a bit overpriced. The airport limousine was very convenient."

"The room was spacious and clean. It was great to have a Lawsons on site because accessing either restaurant was very difficult due to the elevator. And only having a $36 breakfast brunch option was not ideal so I ate there once and then Adolf property the whole rest of the time."