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"I like having buses from the hotel taking me places"

"room is clean. did not have breakfast. Staff were brilliant "

"N/A"

"Airport shuttles did not run as frequently as other hotels. Only 1 option for dining (Cafe Ceres), except for the convenience store."

"Economy rooms have TERRIBLE beds. You will not sleep. Like wooden boards"

"Proximity to Chiba Station, shopping mall and restaurants"

"Clean room staff was great & kind"

"Hotel does not offer security for the guest , there is no customer service or good communication . The hotel has 1 restaurant buffet style and close view of Narita Airport. It is very quiet, it has a small laundry room and a shuttle bus to the Airport . The rooms are a good size with basic amenities. The quality of pillow and mattress are basic ,extra firm."

"The hotel has poor customer service and bad communication with the guest. They are not aware of who comes in as there is no security. There is 2 restaurant but 1 is closed for unknown reasons. They are not focus on the charges or the identity of the guest to match documents. There is loitering in the first floor bar. "