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Reviews of Areela Boutique Hotel

3.5 out of 5
Areela Boutique Hotel
Rruga Mahmut Fortuzi Nr 5, Tirana

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 17 out of 89 reviews" "
Rating 6 - Okay. 11 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 7 out of 89 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Feyza Melis

Stayed 3 nights in Dec 2022
Response from admin on 31 Dec 2022
thank you very much for your nice review. You're always welcome!

6/10 Okay

Susanne

Stayed 3 nights in Oct 2022
Response from administration on 7 Nov 2022
we'll do the best for you

10/10 Excellent

Madde

Stayed 1 night in Oct 2022
Response from Areela Management on 25 Oct 2022
Thank you very much for your nice review.We are so happy to hear that you enjoyed your stay at our property.You’re always welcome

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2022
Response from Areela management on 21 Oct 2022
Thankfully for your nice review. We are really happy to hear that you enjoyed your stay with us.Looking forward to welcome you soon again

10/10 Excellent

Line

Stayed 2 nights in Oct 2022
Response from administration on 7 Nov 2022
thank you for your nice review

10/10 Excellent

Mary

Stayed 2 nights in Oct 2022
Response from Administration on 17 Oct 2022
Thank you very much for your nice review. We are really happy to hear that you enjoyed your stay at our property.You’re always welcome!

10/10 Excellent

Narin

Stayed 1 night in Sep 2022
Response from Administration on 3 Oct 2022
Thank you for your nice review. We are really happy to hear that you enjoyed your stay with us.Looking forward to welcome you again at our property

10/10 Excellent

Jener

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Administration on 30 Sept 2022
Thank you so much for your nice review. Hope to see you soon at our property again. You’re always welcome!

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

George

Stayed 1 night in Sep 2022
Response from admin on 6 Oct 2022
..

10/10 Excellent

Luke David

Stayed 4 nights in Sep 2022

4/10 Poor

Euglent

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I booked a room with a balcony that I was always use which is in the main building however reception has sent me to some apartment which is not what I wanted. I had no access to Wi-Fi, Didn’t have breakfast and when I asked I was told is closed. When I asked to grab a coffee I was also refused and told that the coffee machine is now off. Been coming at this hotel for way too many times but this time my experience was not great. I am a repeat customer and not a lot of care is given which is a shame. Not sure I want to come back at this please… maybe I will give it one more chance..
Stayed 1 night in Sep 2022
Response from admin on 18 Sept 2022
.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from admin on 18 Sept 2022
thank you

6/10 Okay

Selam

Stayed 1 night in Aug 2022
Response from admin on 22 Aug 2022
you're welcome

2/10 Terrible

Tracy

Stayed 2 nights in Jun 2022
Response from admin on 22 Aug 2022
we'll do the best the next time

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from admin on 22 Aug 2022
thanks a lot for your nice review

6/10 Okay

Justin

Stayed 1 night in Jul 2022
Response from admin on 22 Aug 2022
we'll do the best next time! you're always welcome!

6/10 Okay

Frida

Stayed 2 nights in Jul 2022
Response from admin on 22 Aug 2022
we are trying everyday to do the best, and we hope to see you again @ our hotel.You're welcome!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central location
Really liked the decor of this boutique hotel. Breakfast included was tasty and the coffee was great. Staff are friendly and helpful and the parking included is secure and convenient. Recommend this hotel for a stay in Tirana.
Stayed 1 night in Jun 2022
Response from admin on 22 Aug 2022
thank you very much for your nice review. You are always welcome!

10/10 Excellent

Anne

Stayed 2 nights in Jul 2022
Response from admin on 22 Aug 2022
thank you, you're always welcome @ our property.

10/10 Excellent

Rosbin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, clean and private parking
Stayed 3 nights in Jun 2022
Response from administration on 4 July 2022
thanks a lot for your nice review. you're always welcome

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service
Booked balcony room but eneded up in basement
When we arrived. We had booked a superior room with balcony. But the owner of the hotel hadn't notified us that they had leaking water in their hotel so the room wasn't available. He put us in the basement instead, in a smaller room. The room was moisty and loud noise from the waterpump. He gave us 5€ discount and said we would get another price charge from hotels.com but hotels.com did not change the rate for us even after we made a complain to them and they contacted the hotel. The owner of the hotel also gave us a beer after we complain that it's not ok to just change our booking without noticing us. The breakfast was great and the interior design very beautiful.
Stayed 1 night in May 2022
Response from areela managment on 16 June 2022
we'll do the best as always the next time. You're always welcome!

10/10 Excellent

matthew

Stayed 4 nights in May 2022
Response from areela management on 28 May 2022
thank you, you're always welcome!

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anstey Nomad in Tirana
My first trip to Tirana so didn’t know what to expect but wasn’t disappointed. Friendly people, inexpensive and felt safe, beautiful city lots of things to see and do, cycle friendly, nice restaurants etc I will definitely come back for a longer stay and combine the trip with a beach stay as the beaches are rumoured to be clean and very nice 😊
Old Mosque
The Opera House
Stayed 2 nights in May 2022
Response from areela staff on 16 June 2022
you're always welcome!

10/10 Excellent

Christiaan

Liked: Staff & service, amenities, property conditions & facilities
Loved the decor, very cute. Staff was really friendly and helpful. The room was very clean and the bed was excellent!
Stayed 2 nights in May 2022
Response from Administration on 14 May 2022
Thank you for your nice review. We are really happy to hear that you enjoyed your stay. We are looking forward to welcome you again Kind Regards Areela Boutique Hotel

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay with my daughter at this cozy hotel. Nice and comfortable rooms. Friendly staff.
Stayed 4 nights in Mar 2022
Response from areela staff on 17 Apr 2022
thanks a lot for your nice review. You're always welcome! Wishing you all the best,

8/10 Good

Art

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from areela managment on 30 Oct 2021
thank you for your nice review. Looking forward to welcome you again

10/10 Excellent

kyriaki

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Jan 2020
Response from areela management on 3 Feb 2020
thanks a lot for your nice review. You;re always welcome@ our property! Kind Regaards

10/10 Excellent

Fir, Skopje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was served by Artemisa & Marylina (I may have gotten their names spelt wrongly but that’s how they are pronounced) & their service was outstanding! They deserve more recognition for their work & their ability to go the extra mile in their service. Both of these ladies are more than capable receptionists. I know this because Artemisa works the morning shift & while there are walk-ins & check-outs, she handles the operations smoothly while preparing breakfasts for the guests. Talk about multitasking effortlessly. There were self-entitled guests who came down past the breakfast window & still had the cheek to ask for their breakfast in multiple courses but Artemisa duly obliged and still serve them like kings. Hope this doesn’t allow future guests to take advantage of her kindness though. For Marylina, there were multiple check ins at one point & she was brilliant with her service, serving everyone with a huge smile & a big heart. To the bosses, these employees (along with the guy who works at night, Andelinde) deserve a raise. They delight not only me but other guests as well. Some of the employees are students that still have classes to attend but despite that fact, they work as though they have been at the job for long, and they have definitely excelled at it. Reward them, I say. Reward them handsomely.
Stayed 2 nights in Oct 2019
Response from Administration on 31 Oct 2019
Thanks a lot for your nice review and we hope to see you soon again at our property. Kind Regards

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The is a really beautiful boutique hotel- the rooms were very pretty and comfortable and the staff were really friendly and always on hand to help. It was really well located just 10 mins walk from main square. Breakfast was really tasty!
Stayed 1 night in Sep 2019
Response from administration on 22 Oct 2019
thank you very much for your nice review. We are really happy to hear that you enjoyed your stay with us. Hope to see you soon again in our structure. Kind Regards

10/10 Excellent

Eluned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - clean and nicely decorated rooms. 24 hour desk with helpful staff. Nice breakfast. Location is a 10min walk to the main sights and around 20mina to the Blokku area where the restaurants and bars are.
Stayed 2 nights in Sep 2019
Response from management on 12 Oct 2019
thanks a lot for your nice review, we are very happy to hear that you enjoyed your stay with us. Hope to see you soon again at our property , Kind Regards

8/10 Good

Judit

Liked: Staff & service, room comfort
Friendly hotel with nice deco
Well located near centre of town, 10min walking distance from main attractions. Boutique hotel style decoration but already a bit 'used' room (especially bathroom). We liked the deco. Friendly service in many languages. Staff explains you how to get everywhere and is very helpful for any questions. Small breakfast tables, food & coffee was good.
Stayed 2 nights in Aug 2019
Response from areela boutique hotel management on 6 Sept 2019
thank you very much for your nice review. Looking forward on your next visit to Tirana and hopefully having you again our guest. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from areela boutique hotel staff on 13 Aug 2019
thank you very much for your nice review. we are really happy to hear that you enjoyed your stay at our property, and hope to see you soon on your next trip to Tirana, Kind Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked online for Superior Double with King size bed and city view, but when I checked-in there was no view and the room was in the basement. I have complained and offered me a single room with a view, but I did choose to stay at the superior room. The receptionist has manage the problem well and she even offered me a refund. The hotel over all is nice and clean, it looks the same as advertised online photos. It’s walking distance to the square. The breakfast was good, the staff are friendly and helpful, I will definitely stay in this hotel again.
Stayed 2 nights in May 2019
Response from Administration on 30 May 2019
Thanks a lot for your nice review and your stay at our property, You’re always welcome!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel.
Areela is a great little hotel. The staff go out of their way to be helpful. The lobby and breakfast area is very cosy and cheerful and the breakfast very nice. My only reservation is that there was no place to hang a towel or place in the shower for soap or toiletries so I had to leave them on the floor of the shower. Overall, I was very pleased with the hotel.
Stayed 3 nights in May 2019
Response from Admin on 30 May 2019
Thanks a lot for your nice review . We are very happy to hear that you enjoyed your stay with us and hope to see you again at our property on your next visit to Tirana, You’re always welcome!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with fun de or, clean and comfortable. Rooms and friendly staff. Excellent breakfast and a short walk to most things we wanted to visit. Perfect for a visit to Tirana.
Stayed 3 nights in Mar 2019
Response from Areela boutique hotel on 15 Mar 2019
Thank you very much for your nice review. We are really happy to hear that you enjoyed your stay at our property . You’re always welcome!

8/10 Good

Martyn

Had a good stay in this hotel, lovely staff and a very tidy hotel
Stayed 4 nights in Nov 2018
Response from admin on 24 Nov 2018
thank you very much for your nice review. you're always welcome!

8/10 Good

Verified traveller

Nice hotel, generous breakfast, friendly staff. Was over for the football and the staff were great.
Stayed 3 nights in Nov 2018
Response from admin on 24 Nov 2018
thank you so much for your stay at our property. you're always welcome on your next trip to Tirana!

8/10 Good

Verified traveller

Newly renovated hotel, on a quiet street, 10-minutes walk from the city centre. Friendly and helpful front desk staff. Overall a very pleasant experience.
Stayed 3 nights in Nov 2018
Response from admin on 20 Nov 2018
thanks a lot for your nice review. we are very happy that you enjoyed our property. you're always welcome1

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money !
Very beautiful and clean hotel. Good value for money ! Walking distance from the city centre
Stayed 2 nights in Sep 2018
Response from admin on 23 Sept 2018
thanks a lot for your review, you're always welcome!

6/10 Okay

Anne, Hong Kong

Breakfast is good but no refills of coffee.Bathtub is not separate from toilet makes it all wet after bath.
Stayed 1 night in Jun 2018
Response from admin on 20 July 2018
Dear, About the breakfast we inform before all the guest that we operate by real espresso machine bar, isn't a filter coffee' that you can refill more times. The first espresso coffee is free for all the guest, and like in every hotel the bar espresso are by payment. We are very sorry about this , but these are the politics of all the hotels. Kind Regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
They gave our room to someone else.
Paid for a superior room with balcony and city views and ended up in the basement with noisy street and smelly bathroom. Excuse was someone else didn't like that room so they gave them ours. Had to coerce a free breakfast as the hotel never even attempted to make up for the error. Also the street the hotel is does not look great, there are many better located hotels in the area
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Kamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this hotel for a couple of days. Overall my stay was good.
Stayed 4 nights in Jan 2018
Response from Toska on 4 Feb 2018
Thanks a lot, You’re Welcome!

10/10 Excellent

Henry, Bad Duerrenberg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bsolut empfehlenswertes Hotel , sehr freundliches hilfsbereites und zuvorkommendes Personal, Top Frühstück.
Stayed 3 nights in Mar 2023

4/10 Poor

Nadia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avions réservé 3 nuits dans cet hôtel au demeurant charmant et cocooning. Nous y avons finalement séjourné une seule nuit à cause du bruit, de l’inconfort et de l odeur des canalisations. Salle de bain et toilettes non pratique. Nuit écourtée. (Arrivés à minuit passé, réveillés à 5h40 à cause du remue ménage du bâtiment voisin) J’avais pourtant lu certains commentaires et manque de pot, nous avons eu « droit » à une des chambres située au sous-sol…La 103. Petit déjeuner normalement compris mais visiblement pas enregistre à notre arrivée. Autrement, hôtel bien placé. Nous avons décidé de changer d hôtel. Quel dommage. Nous vous souhaitons tout de même un agréable séjour et espérons que vous serez moins déçus que nous.
Stayed 3 nights in Oct 2022
Response from administration on 7 Nov 2022
we are really sorry but we'll do the very best on your next trip to our hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Only thing we didn’t like is there was a lot of noise at our second day in midnight like someone hitting pipes upstairs or somewhere.
Stayed 2 nights in Sep 2022
Response from administration on 6 Oct 2022
thank you very much for staying with us. We-ll do the very best the next time!

10/10 Excellent

Anita

Stayed 2 nights in Aug 2022