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"Been to this hotel multiple times at this point, even before it was the Leonardo Royal, and it's always worth it for the spa alone. On the whole I always like staying here, and it has a great location for not being in central London. However... check-in was insane. Checked in online, which means nothing - queue was out the door and an American guy was losing his mind as he too had already checked in online, yet still had to queue for 30 mins. And then... my wife and I were put in a DISABLED ROOM. For what reason, I don't know. We were only staying for two nights, so didn't bother complaining, but I do feel like things have maybe fallen apart a little here. On top of that, as nice is the spa is, it was rammed - guessing this poace is now being advertised to big groups (like hen and stag do's) which sucks a bit. "

"Loved my room and the staff!! Nice hotel and cultural diversity of neighborhood— "

"Close to public transportation. Clean and staff very friendly and nice. "

"There was mold on the ceiling of our room but the staff was really friendly and public transport in & out of London is really easy to navigate"

"Great location to explore this area of London and easy access to transport links if needed. There were some good pubs and restaurants a short walk away from the hotel as well."

"Yes and yes "

"Stayed for one night and had a perfect stay. The bed was big and super comfortable, and the room itself was really spacious. The location couldn’t have been better — right next to Aldgate station, which made getting around so easy (I had a private dinner at a restaurant in Fenchurch street which was a 5 min walk from the hotel). The bathroom was also impressively large and had a ring-light mirror that was perfect for selfies! I’d definitely stay here again."

"Good size rooms, clean and staff super friendly "

"Clean room, comfy bed, good towels and a great shower. Would stay again but the price has increased significantly"