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"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."

"Friendly and helpful staff. Good value for money."

"Easy parking, clean room and very good breakfast "

"All good each time we have visited"

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"The property was well located for an overnight stop on our way from Heathrow to family in Devon. Check in was smooth and staff welcoming. Room was ok. Bathroom floor prob needed a clean round edges as fluff and couple of dead flies were behind bathroom door. Shower was very hot. Hard to control temperature and at times was near scalding. The curtains in the bedroom had seen better days. Not hung properly so overall look tired. Bed sheets were clean and bed was comfy. Coffee and tea making avail but we didnt use. Lack of plugs made it difficult to dry hair as only mirror was on opposite wall near door. Breakfast: As it was a Bank Holiday Monday on the hotel info said served till 10.30am instead of the usual 9.30am. We arrived at 9.15am and told all the hot buffet items were finished but we could help ourselves to fruit and pastries, yoghurt. We were offered a cooked breakfast to order by staff. It would have been nice to know that May Day BH was not included in your regular later serving hours. Overall I had a good sleep after a long international flight. For the price paid it was fine. So minor adjustments in the decor and cleaning could be improved."

"Although my room was small it had everything you could need for a stay. The choices for breakfast were poor. I have a sulphite intolerance so I couldn’t have anything with grape based products in. Many of the cereals were therefore out for me and the rest were more for children. No fresh fruit apart from a fruit salad which also has grapes in it. All the staff were great and very helpful. Drinks in the bar a bit overpriced but plenty of choice. Generally we enjoyed our stay."

"A beautiful property with lovely views and walks."

"Last minute decision to stay and it was nice to find a full size bath in the bedroom. Very comfortable bed and nice facilities. "