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"Perfect location "

"Staff was very good and practical in their approach. I liked the use of WhatsApp."

"Overall stay was OK. Have been many times before and would go again. However, not sure if unlucky with the room on this occasion. The toilet was very slow filling after flush. Kettle leaked water making it unsafe to use, so didn't use it. Fridge was difficult to open due to door leaning towards floor and needed to prop it up. Would make sure I'm in a different room if I stay again."

"The breakfast was incredible, the staff were lovely, the hotel was beautiful."

"Bed not wide enough for the headboard so couldnt reach light switches"

"Even though I booked a single room it still felt very small considering what I'd been charged and the bathroom was tiny. Bedroom had no window so felt a bit like a prison. Bathroom window had a blind but no blackout curtain, and the bathroom door had a window, so light from outside streamed into bedroom and woke me up earlier than I'd planned. Had to put towel over bathroom door to block out light. Not enough room to hang clothes in wardrobe because there was a fan and an ironing board in the way. Bed was comfortable, had an undisturbed night sleep, however could hear music through the walls or ceiling from around 8, either from other guests or I think the cleaners must have started early. Breakfast was unremarkable, coffee in cafetiere had gone cold, and they'd run out of fruit and hadn't replenished it. No choice of pastries, just croissant. A very nice lady brought me a fresh coffee from the bar."

"Excellent from start to finish. Becky gave us a super warm welcome and made us feel like valued guests. The lounge bar is lovely and quiet with "service with a smile". Breakfast was Perfection with plenty of choice and excellent service. This is a Traditional Hotel with Warmth, Charm and Character. We will be back !!! "

"Lovely large room Friendly staff"

"The breakfast was pretty, perfect I will prob book Novotel purely on how perfect the breakfast was!"