"We really enjoyed our stay. The hotel has very nice, helpful staff and a great character.
We only wish the pool wasn't under repair as that was a key reason we chose this hotel."
"We really enjoyed our stay. The hotel has very nice, helpful staff and a great character.
We only wish the pool wasn't under repair as that was a key reason we chose this hotel."
"The room was comfortable and the location was convenient. Although the hotel was not prepared for out booking and the staff seemed like they didn't know what to do. I felt the staff were unwelcoming.
"
"The room was comfortable and the location was convenient. Although the hotel was not prepared for out booking and the staff seemed like they didn't know what to do. I felt the staff were unwelcoming.
"
"First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy "
"First day we didnt have AC in the room, it was a bit hot... then the following day they moved us to another room but the there was construction on that side... it was really noisy "
"There are two Metropak Hotels. The images show Breweries one which I presume is modern. I ended up in the other one but was too tired and wary to go to the Breweries hotel "
"There are two Metropak Hotels. The images show Breweries one which I presume is modern. I ended up in the other one but was too tired and wary to go to the Breweries hotel "
"I wish to let you know that the hotel was over booked and upto today. They have never refunded me my money. I was stranded in the middle of the night. "
"I wish to let you know that the hotel was over booked and upto today. They have never refunded me my money. I was stranded in the middle of the night. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!"
"We really enjoyed our stay. The hotel has very nice, helpful staff and a great character.
We only wish the pool wasn't under repair as that was a key reason we chose this hotel."
"Horrible. When you put in order for food, it took 1 1/2 - 2 hours to get it. No hot water the last day. And wifi was spotty at best. Television didn't work properly the entire time. I will never be booking this place ever again. "
"We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all "
"We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. "
"Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try."
"Complete fraud. No pool, no jacuzzi, no A/C, no functional TV, no internet, no hot water finally the door to the room would not lock. Interestingly, I was the only, "guest", in the entire hotel. I left before spending the night.
When asked about the "restaurant and bar" they simply stated that there were nearby.
Lost my money.
"
Commune with nature and explore the great outdoors at Dunga Bay during your travels in Kisumu. Stroll along the lakeside or visit the temples while you're in the area.
Explore the great outdoors at Kisumu Impala Sanctuary, a lovely green space in Kisumu. Make time to visit the temples and shops while you're in the area.
What's the area like around The West End Shopping Mall?
The West End Shopping Mall is located in Kisumu. If you're looking for a convenient place to stay, take a look at the 136 hotels and other accommodation options you'll find within a mile.
What's the best place to stay near The West End Shopping Mall?
Adjacent to The West End Shopping Mall, Acacia Premier Hotel is one of the top choices for your stay based on our traveller data, and this hotel offers a full-service spa and 2 restaurants. Other good choices within a short distance include Sovereign Hotel and Imperial Hotel Express.
How many hotels are there near The West End Shopping Mall?
Expedia has 136 hotels and other accommodation options within a mile from The West End Shopping Mall.
If I need to cancel the hotel reservation for my stay near The West End Shopping Mall, will I receive a refund?
Yes! You'll find that most hotel room reservations are fully refundable as long as you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a non-refundable reservation, it may still be possible to cancel it and get a refund within a 24-hour period of booking. Enter your dates, click on "Search", then filter by "fully refundable" to view the best deals available near The West End Shopping Mall.