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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Acacia Premier Hotel

Exterior
Shower, free toiletries, hair dryer, bathrobes
Lake view
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Acacia Premier Hotel, by the lake, offers a peaceful stay with breakfast buffet, poolside bar, and terrace. Guests enjoy attentive staff, free in-room WiFi, and two on-site restaurants for barbecue dining after spa treatments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
The current price is AU$266
includes taxes & fees
19 Sept - 20 Sept
Body treatments, facials, 3 treatment rooms

Spa

Acacia Premier has 3 treatment rooms. The hotel's spa offers massages and wellness treatments such as facials.

Body treatments, facials, 3 treatment rooms

Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10
Check availability for tonight Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11
Check availability for tomorrow Sept 10 - Sept 11
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 77 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 241 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
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About the area

Located in Kisumu, Acacia Premier Hotel is in the suburbs and on a lake. The West End Shopping Mall and Masai Craft Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kisumu Impala Sanctuary and Dunga Bay.
Visit our Kisumu travel guideOpens in a new window
Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.0 km
  • Dunga Bay - 15 min walk - 1.3 km
  • Masai Craft Market - 17 min walk - 1.4 km
  • Kisumu Impala Sanctuary - 1 min drive - 0.4 km
  • Kisimu museum - 3 min drive - 2.6 km

Getting around

  • Kisumu (KIS) - 8 min drive

About this property

Acacia Premier Hotel

Luxury hotel by the lake
Consider a stay at Acacia Premier Hotel and take advantage of a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a facial, a body treatment or a massage at Acacia Premier, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
  • A lift, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 93 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,862 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 6 PM.

How much does it cost to stay at Acacia Premier Hotel?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Acacia Premier Hotel on 19 Sept 2025 start from AU$266.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Acacia Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Premier Hotel?

Self-parking is free at this property.

What time is check-in at Acacia Premier Hotel?

Check-in start time: 2:00 PM; check-in end time: 8 PM.

What time is check-out at Acacia Premier Hotel?

Checkout is at 10 AM.

Does Acacia Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is Acacia Premier Hotel located?

Situated on a lake, this luxury hotel is within a 10-minute walk of The West End Shopping Mall and Kisumu Impala Sanctuary. Kisumu Clock Tower and Dunga Bay are also within 1 mile (2 km).

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Reviews

Acacia Premier Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 75 out of 126 reviews
Rating 8 - Good. 35 out of 126 reviews
Rating 6 - Okay. 12 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

Reviews

10/10 Excellent

Patricia

Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Friya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay, great breakfast and amazing staff.

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024

10/10 Excellent

Uyi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 2 nights in Feb 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Sudhir Amratlal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel with friendly staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024

10/10 Excellent

Maina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfy rooms, great service and delicious cuisine. Had a great time!

10/10 Excellent

Jennene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely food, awesome pool bar spa and facilities. Great view of lake victoria from the pool bar.
Stayed 2 nights in Nov 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel !

It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Stayed 2 nights in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 5 nights in Nov 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Stayed 1 night in May 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rita

Hospitality is top notch
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dorika

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2023