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Sapphire Palms Motel

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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, iron/ironing board, free WiFi

Overview of Sapphire Palms Motel

Sapphire Palms Motel

3 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe Entrance Ocean Baths15 min walk
  • Popular LocationPelican Plaza16 min walk
  • Popular LocationToowoon Bay Beach18 min walk
  • AirportPalm Beach, NSW (LBH-Palm Beach Seaplane Base)110 min drive

Choose dates to view prices

About this area

The Entrance

Located in The Entrance, Sapphire Palms Motel is near the beach. While the natural beauty of Toowoon Bay Beach and Blue Bay Beach can be enjoyed by anyone, those looking for an activity can explore Kooindah Waters Golf Club. Pelican Plaza and Amazement are also worth visiting.
Popular Location

What's nearby

  • The Entrance Ocean Baths - 15 min walk
  • Pelican Plaza - 16 min walk
  • Toowoon Bay Beach - 18 min walk
  • Swadling Reserve - 3 min drive
  • Blue Bay Beach - 3 min drive

Getting around

  • Tuggerah Station - 13 min drive
  • Wyong Station - 16 min drive
  • Sydney Airport (SYD) - 87 min drive


  • Jolly Good Indian Restaurant - 4 min walk
  • Hernando's Hideaway - 8 min walk
  • The Lakes Hotel - 10 min walk
  • Green Tangerine - 13 min walk
  • La Costa Restaurant - 13 min walk

About this property

Sapphire Palms Motel

3-star motel near Toowoon Bay Beach
An outdoor pool, spa services and a microwave in a common area are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, laundry facilities and multilingual staff are on-site. All 20 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Hobs, minibars and hairdryers are among the other amenities available to guests.
Sapphire Palms Motel offers 20 forms of air-conditioned accommodation with minibars and shared/communal kitchens. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee daily 7:30 AM–8:30 AM: AUD 15 for adults and AUD 15 for children

Things to do

  • 2 hot tubs
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water slide


  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Chinese
  • English


  • BBQ grill(s)
  • Garden
  • Picnic area


  • Designated smoking areas
  • Shared microwave
  • Shared fridge

Room amenities


  • Air conditioning
  • Heating


  • Hairdryer
  • Shower
  • Towels


  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Minibar
  • Oven
  • Fridge
  • Shared kitchen access
  • Hob


  • Iron/ironing board (on request)

Similar properties

See similar properties



Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; to check in, go to corner of Boomerang and The Entrance Road
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information


You'll be asked to pay the following charges at the property:

    A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance

Frequently asked questions

Rating 5 - Excellent. 38 out of 168 reviews
5 - Excellent 23%
Rating 4 - Good. 56 out of 168 reviews
4 - Good 33%
Rating 3 - Okay. 41 out of 168 reviews
3 - Okay 24%
Rating 2 - Poor. 24 out of 168 reviews
2 - Poor 14%
Rating 1 - Terrible. 9 out of 168 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the event we needed to attend
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Service, clean place , relaxing just beautiful
Stayed 1 night in Mar 2021

3/5 Okay

Travelled with partner
Disliked: Property conditions & facilities
Property was very neat and clean. Room clean as well. But a bit tired and in need of a refurb.
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delux room with balcony definitely worth it!
We stayed for one night in Delux room with balcony. Nice clean room with comfortable beds. Location of the room was great. At the back of the property, close to the trees so we could hear birds. Sonia was very friendly, she organised on my request the microwave for room so I could use it for my toddler. Pool area is nice, my toddler tried the slide that goes right in the pool and we had bubble bath in the jacuzzi. Overall lovely stay, price is reasonable. Thank you
Stayed 1 night in Feb 2021

4/5 Good

Liked: Staff & service
Stayed 1 night in Feb 2021