El Lago Waters Motel

Photo gallery for El Lago Waters Motel

Primary image
Outdoor pool
Outdoor pool
Balcony
Terrace/patio

Overview of El Lago Waters Motel

El Lago Waters Motel

3.0 star property

3.1/5 Okay

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
41 The Entrance Road, The Entrance, NSW, 2261

Explore the area

  • Popular LocationPelican Plaza4 min walk
  • Popular LocationWyrrabalong National Park6 min walk
  • Popular LocationNorth Entrance Beach15 min walk
  • AirportPalm Beach, NSW (LBH-Palm Beach Seaplane Base)118 min drive

Choose dates to view prices

About this area

The Entrance

El Lago Waters Motel is located on the waterfront and in a walkable area with good shopping. Pelican Plaza and Amazement are local attractions and those in the mood for shopping can visit Westfield Tuggerah and Erina Fair. Looking to enjoy an event or a game while in town? See what's happening at Wyong Racecourse and Showground or Central Coast Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Pelican Plaza - 4 min walk
  • Wyrrabalong National Park - 6 min walk
  • North Entrance Beach - 15 min walk
  • Blue Bay Beach - 6 min drive
  • Toowoon Bay Beach - 8 min drive

Getting around

  • Tuggerah Station - 24 min drive
  • Wyong Station - 28 min drive
  • Sydney Airport (SYD) - 91 min drive

Restaurants

  • Bang Rak Thai - 3 min walk
  • Ken's Humble Pie Shop - 4 min walk
  • The Burrow Coffee House - 5 min walk
  • Big Tuna Fish Co - 5 min walk
  • Los Dos Hombres - 6 min walk

About this property

El Lago Waters Motel

3-star motel near the beach
Guests at this beach motel will appreciate convenient on-site amenities such as barbecue grills and a picnic area.
El Lago Waters Motel offers 39 air-conditioned accommodations with a hairdryer and an iron/ironing board. Digital televisions are provided. This The Entrance motel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Housekeeping is provided on a daily basis.
Recreational amenities at the motel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: AUD 15 for adults and AUD 15 for children

Things to do

  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer

Entertainment

  • 58-cm TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 10
Express checkout

Special check-in instructions

The front desk is open Sunday - Thursday (9 AM - 5 PM) and Friday - Saturday (8:30 AM - 7 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Late check-out fee: AUD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance

Overall score and ratings

3.1

Okay

Rating 5 - Excellent. 115 out of 691 reviews
5 - Excellent 17%
Rating 4 - Good. 182 out of 691 reviews
4 - Good 26%
Rating 3 - Okay. 160 out of 691 reviews
3 - Okay 23%
Rating 2 - Poor. 125 out of 691 reviews
2 - Poor 18%
Rating 1 - Terrible. 109 out of 691 reviews
1 - Terrible 16%

3.2/5

Cleanliness

3.3/5

Staff & service

2.6/5

Amenities

2.7/5

Property conditions & facilities

2.4/5

Eco-friendliness

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is quite run down. Paint is peeling off walls & tiles in shower, bedding is falling apart. Overall would never stay at this motel again.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no kettle shampoo or conditioner The beds were dirty Taps in bath fell off Dirty area around the hotel
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The information this hotel lists on wot.if is fraudulent! I is a dilapidated, run down hotel, the photos on wot.if show the hotel in it's prime, it is not like that today Check in is advertised as closing at 7pm but we had to contact the night manager at 5pm when we arrived, he changed our room 3 times before finding a room he thought was suitable, but it also had mold everywhere leaking taps and drains, rusting bar fridge, the bed felt like it was about 50 years past it's time and the place smelt disgusting. We booked for 4 nights but left after the first night, Reception was supposed to be open at 9 but at 9.30 there was still no one to speak to and the night manager wasn't answering so we just left. A number of hours later the hotel called to see where we were, I voiced my complaints to the manage and told him we wanted a refund and we would drop the matter, he stated that he'd had lots of people complain and state the same thing but they reported him anyway once they got the refund. Clearly they are aware of the condition of the hotel, have had numerous complaints and reports but obviously don't care. DO NOT BOOK THIS HOTEL under any circumstances, you would be better off sleeping in your car. The only bonus is he eventually agreed to not challenge our request for a refund through wot/if and we did get our money back and mange to salvage what was left of our holiday.
Stayed 4 nights in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tidy, but it was not up to a standard you’d pay for nearly $174 a night. We arrived late in the evening so couldn’t really see the extent of the room until daylight as it had horrible lighting. Had a horrible night sleep with the coughing of my daughter and myself who are both asthmatic because clearly there is mould present in the room. The shower was disgusting and not to mention no hot water and had to wear out thongs in the shower as well. Carpet was so old and had lumps in it. Couldn’t lock the balcony door. Cockroaches present in the room. Had a certain odour as well not sure if it’s the mould. Fridge froze everything in it including medication. When we looked outside that morning the mould and slime present in the outdoor area where the umbrellas were covered in it. We were staying for a sports competition and had to leave early in the morning and no one was around when we left so I went and spoke to the on-site manager that afternoon & when I asked for a refund for a two night stay it was denied as he said it was too late. He offered $150 which is less than one nights stay which isn’t right considering I then had to find another nights accommodation for me and my daughter. He said too bad I didn’t speak to them earlier as they couldn’t resell the room to anyone else. Blamed me for not telling them sooner. Manager apologised and said they get so many complaints but there was no empathy or sincerity of the situation. I would never stay again
Stayed 2 nights in Apr 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is dated and old. TV is smaller than our Laptop screen. Beds are old and not comfortable. You can feel the springs in the bed. It's a shame as the location is beautiful.
Stayed 2 nights in Apr 2022