Luxury Hotels & Resorts in Tanjung Tokong

"So the staff was fantastic and I chose to upgrade to a suite that made this day. Just incredible. The staff I interacted with Gana and then Diniy Were superb and understood how to interact with guests at a five star level"

"The water activities and therapeutic services are great , will definitely re-visit SGL Golden Sands 😎"

"Staff very friendly, clean, convenient to all restaurants "

"Nice hotel located in the town area. It's clean and spacious. The balcony is facing the sea. The staff were very helpful and friendly. Highly recommended!"

"Love every minute of it. A very nice place and it was the second time I’ve been there. I really enjoy the pool, the slide, walking on the beach, and the rooms are immaculate."

"We were very aware that the property is needing a refurbishment and this is reflected in the price. We rarely bothered with breakfast as the quality was not overly good, but again we knew that. The pool is beautiful and the pool and groundsmen pretty good when not arguing with private apartment guests over sun beds (apparently they are not allowed to use). No complaints about the cleanliness and the location is perfect for exploring the island. Right up until the last day we would have considered returning. However, the incompetence and rudeness of reception staff put that very firmly out of our minds. On Friday evening I approached reception to enquire about a late check out on Sunday. A very pleasant member of staff advised me that there was no need to pay for an extension as this was free to longer term guests (2 weeks). We were very happy with this. On Saturday I returned again to reception just to confirm our departure time. We were advised that no such request had been made. And, to be honest were spoken to quite badly, although eventually the staff member did begrudgingly confirm. Today, whilst I was leisurely soaking in the bath, there was a hard angry banging on the door. My husband answered and was faced with another member of reception staff and ‘security’ demanding to know why we hadn’t check out. I felt like a criminal and we decided to get out as early as possible, leaving for the airport 5 hours before required. Won’t be back "