Tam Dao National Park Tours and Activities

Nice property to stay

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.

Excellent property. Fantastic location right in the old quarter and easily walkable to other major sites/areas. The room was clean and quiet. Staff were very friendly, extremely helpful and welcoming and really did go above and beyond to make this a great experience for us. Breakfast was plentiful (and delicious)