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Reviews of FM Hotel

2 out of 5
FM Hotel
No.173, Jianguo Rd., Central Dist, Taichung

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 202 reviews" "
Rating 8 - Good. 78 out of 202 reviews" "
Rating 6 - Okay. 31 out of 202 reviews" "
Rating 4 - Poor. 12 out of 202 reviews" "
Rating 2 - Terrible. 9 out of 202 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very polite and helpful. Room is clean and neat. Location is close to everywhere. I would recommend friends to book this hotel.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was dirty.
The floor was not cleaned properly.
Stayed 1 night in Nov 2019

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to stay...many shops and restaurants...bus and train station all within 5 min walking distance. Clean and spacious room with comfy beds...great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washing machine and drying machine is fantastic. Location is also a big bonus, very accessible to everywhere.
Stayed 2 nights in Jun 2019

6/10 Okay

Jenson

Disliked: Staff & service
The hotel staff upgraded us to a bigger room upon checked in due to overbooking. But we were later told after checked in that we need to move to the standard room after 1 night stay otherwise we will need to pay for the differences. It posed a lot of inconvenience for us and so we refused to pay. The moving wasted a lot of our precious time. The eventual room that we are assigned while clean is smaller than what we saw on the website. We are rather disappointed by the poor service. The room is reasonably clean though. Overall, if I am to go back to Taichung again, I will not going back to FM hotel. The way I was treated doesn’t make me feel that I am a customer to them. Rather than someone who is being thrown around to solve their overbooking issues.
Stayed 2 nights in Jan 2019

10/10 Excellent

Yeit Hau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Room is very clean. We were given a room with an emergency escape facility.
Stayed 1 night in Jun 2018

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all right joint.
clean place, tv was low quality, otherwise everything was fine. used to be very convenient for train station, but too much construction and confusion around. nice to have a convenience store right underneath. bed was comfortable. quiet. overall a good place. better than what i expected for price.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Neighbour kept slamming door and talking super loud at 3am, we called front desk and there was no one to pick up the phone for half hour. Finally someone picked up but the situation was never resolved.

10/10 Excellent

JC, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was alright
The air con switch doesn't seem to work, it got cold at night. Not enough parking space and a little bit too far from the night market. Other than that, I'm pretty satisfied with the stay
Stayed 1 night in Dec 2017

8/10 Good

Wallapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and comfortable. Reasonable p
Comfortable stay with wide bathroom and enough space for two. Many power outlets which I really like this point. Modern interior and clean. Helpful staffs. Good location with family mart next door from the hotel entrance. Shops and restaurants nearby, few minutes walking from Taichung rail station and also bus stop. Friendly price and conditions.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

TIONG YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Good stay

10/10 Excellent

TZUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm hospitality and great location
I was really touched by the hotel service during my stay. All the hotel staffs were super helpful with warm attitudes. Location is great and only less than 3 mins walking distance from train station. Room size is perfect for two. I definitely recommend this new hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Clean Hotel near Taichung Train Station
This hotel is newly refurbished, therefore it is clean and comfortable. Formally known as Farmosa. Located opposite the Taichung Train Station (note: it is not the HSR train station) to get to HSR station, need to take a taxi, will cost around NT220. Short walking distance to Miyahara. Can feel that the hotel staffs are making an effort to be polite & friendly. Breakfast nothing to shout about, breakfast service staffs seem very new and inexperience, they should do well with some training. Overall, modern, new and clean hotel to stay.

6/10 Okay

Ya Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有停車位唷~比較不便一點 但旁邊就有公有停車場，這次停快15小時(有跨夜)才$120 跟停車場公告的金額不太一樣~提供參考 浴室中只有一條浴巾跟擦髮巾，乾淨度ok 空間也算寬敞~住宿經驗ok
Stayed 1 night in Jun 2020

6/10 Okay

chang ming

Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
服務台不老實，明明停車場正常運作不願意讓住客停就說壞了
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

CHIA WEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

CHAO TING

還算可以
因為疫情因爲連假的關係，飯店人員好像很精簡，ㄧ人hold 全場的概念，我們是住一大床（2張單床合併）雙人房，進去後整潔度還滿ok，結果電燈壞了，跟服務台反應，卻從10:30等到11:30等好久，才有人來處理，中間想說要求換房，但不行，只好默默的繼續等候。心情有些被打壞。
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店服務貼心
這次住宿 是我跟女友跨年夜 感覺都很不錯 飯店也應要求 給了我高樓層的房間 讓我可以看夜景 美中不足的就是 早上會被街道的車吵醒 不過這點不影響我對飯店的印象
Stayed 1 night in Dec 2019

8/10 Good

Chen Chi Yung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from FM hotel on 27 Feb 2020
感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

kenichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2019.12.14　ケンシーの台湾旅行
駅のすぐ近くにあります。 場所を知っていると、駅からでも確認できるくらいの位置です。 外観は『あれっ？ヤバイかな？』と思いましたが、中へ入ってビックリ、そこそこいいです。 金額的にもこの状態であれば、もちろん友人たちにオススメできるレベルのホテルでした。 駅近くに拘る人には最適な位置です。 但し、1回のコンビニファミリーマートは閉店してますが、辺りにはコンビニが点在しているので心配無用です。
Stayed 1 night in Dec 2019

10/10 Excellent

Chiung Shiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

HSIEH, 日本横浜

Travelled with family
台中駅、バスターミナルからとにかく近いのが良かったです 交通機関が近い為、ギリギリまで荷物を預けて観光出来たので最終日はとても楽でした アメニティーのシャンプーとボディーソープが一緒 になってるのが個人的には使いにくかったです！！ 台湾では珍しいバスタブ付でしたので、お湯を溜めて入ったのですが バスタブがなんかザラザラするぞ？？？ 少し擦ってみたら垢が……見た目はとても綺麗に掃除されてる様に見えたので……ちょっと残念でした(笑) 全体的には綺麗に掃除されてると思います そして、2日間ゆっくり休めました ※たまたま自分たちの部屋だけだったと思いますが金庫が使えませんでした(笑)
Stayed 2 nights in Oct 2019

10/10 Excellent

YANN BOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
房間乾淨，但停車是個問題
不到四點check in就說假日車位已滿，而且不提供停車費補䀡，櫃檯說話語氣令人感到不舒服，位處台中火車站前，不方便臨停下行李，房間內部有整修過，算乾淨
Stayed 1 night in Aug 2019

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音牆硬體設施非常高級，住宿平價
Stayed 1 night in Aug 2019

8/10 Good

CHING-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
特に問題なし駅チカホテル
特に可もなく不可もなく問題なし。フロントに一人だけ挨拶をし、気も遣うスタッフが居た。
Stayed 3 nights in Aug 2019

10/10 Excellent

JeeLoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服的旅館
這間旅館是我們在台灣住過最棒的。房間大而且清潔，服務人員都非常敬業友善。我大力推薦。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP value is quite high! It is very close to Taichung train and bus station.
Stayed 1 night in May 2019
Response from 櫃台 on 23 June 2019
謝謝您的鼓勵，我們會努力維持好品質。

10/10 Excellent

PEI-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間浴室空間寬敞
Stayed 1 night in May 2019
Response from 接待 on 21 June 2019
很高興您住得開心。

4/10 Poor

Wing

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
雖然環境不錯，服務要大改善
房間整潔干淨、枕頭被沒有異味很好，但早餐中伏的 我不會再入住，28/4 check-in時詢問過前台男職員將行李可否寄存到第2天回去取 & 有否收費，當日得到信息是可以同不會收費，到了第2天我們check out要寄存時，女職員不禮貌地講「不可以，要拿走行李」; 再問可否有服務call 快遞送去台北酒店，「沒有的」，因我們參加local tour + 到清境無辦法帶走行李，幾後，幾分鐘，她提出要問經理批準同收費; 我們去吃完早餐後上來說收1000台幣寄存費，對這個收費我很很驚訝，第一我入住當日得到的信息是可以寄存，第二我們住一晚才2000台幣還有找，第三我2件行李寄存在大堂而已。憑什麼要收咁貴!! 極不合理價格!! …..最後就收了500，係無選擇情況下，1000真心覺得有種被打劫的感覺!! 去過台灣很多次，第一次感受到最差的，不會推薦!!
Stayed 1 night in Apr 2019
Response from 接待 on 21 June 2019
造成您的困擾，十分抱歉，關於寄存規定我們會再檢討以更符合顧客需求的方式提供，謝謝您的指教。

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
safety box が機能せず。固定されておらず、動かせた。 数字の入力が全くできず。 冷蔵庫の電源がなかった?。。
Stayed 1 night in May 2019
Response from 櫃台 on 21 June 2019
抱歉造成您入住的不便，關於硬體設備的使用，如果當下有反應我們一般都是會馬上為客人解決需求的。

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
我們的2台休旅車都停不進，多花600元停車，也沒補助，住房費很高了，
Stayed 1 night in Apr 2019

10/10 Excellent

HAN-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Chia Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
廁所裡頭還有前住客的毛髮、淋浴間還有前住客開過的牙膏沒清掉。建議若是兩張單人床併成一張大床要事先告知。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔
Stayed 1 night in Feb 2019