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"It is very difficult to walk to and from the airport. There are no sidewalks. Taxi service is is available but high price for only a 3 mile ride. Hotel should offer a van service to its guests."

"This is the perfect room for a lovely stay downtown. It is not too far from restaurants or the pier. It is a very clean room and the staff are excellent. The hotel itself is a bit run down, but it has a San Francisco charm and the room itself is comfortable. "

"The pool area was clean and very nice , the waterfall features were not working, the pool is very big and shallow end as well as chest deep style standing pool. The staff was very helpful and always ready to make your trip amazing "

"The pool was disgusting ... full of algae!"

"Leaving your phone on a taxi when you go completely paperless can be scary experience. The hotel staff turned it into a good one."

"AC was great "

"Very friendly staff, clean facilities and convenient amenities, especially the transit rooms to shower in after using the pool post-check out. "

"Our studio room was spotless, quite spacious and well-decorated. All the furnishings seemed brand new."

"I had an amazing experience staying here. I stayed at 4 hotels in the French Polynesian and this was by far the best stay. It was also the first one of my trip and none of the others were comparable. While majority of the amenities are not free the staff and ocean views make up for it. "