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Iron/ironing board, cots/infant beds, free WiFi, linens
Iron/ironing board, cots/infant beds, free WiFi, linens
Iron/ironing board, cots/infant beds, free WiFi, linens

Guest reviews

4.3 out of 5 Excellent
996 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Parking Available
Laundry
Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationWorld Square Shopping Centre6 min walk
Popular LocationHyde Park16 min walk
Popular LocationSEA LIFE Sydney Aquarium18 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)25 min drive

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  • Ultimo Queen Room

    4.5/5 guest room rating

    Room amenities

    • 10 sq m
    • Sleeps 2
    More detailsUltimo Queen Room
  • Ultimo Studio Room

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsUltimo Studio Room
  • Ultimo Trio Room

    4.8/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsUltimo Trio Room
  • Ultimo Courtyard Room

    3.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsUltimo Courtyard Room
  • Ultimo King Room

    4.2/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsUltimo King Room
  • Ultimo Single Room (Single Bed Only)

    4.8/5 guest room rating

    Room amenities

    • 8 sq m
    • Sleeps 1
    More detailsUltimo Single Room (Single Bed Only)
  • Ultimo Family Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsUltimo Family Room

About this area

Sydney

Located in Sydney's Chinatown neighbourhood, The Ultimo is in the city centre and near a metro station. Travellers eager for a bit of culture can stop by Capitol Theatre, while those who have shopping on the agenda may want to visit Paddy's Market and Market City. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or ANZ Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • World Square Shopping Centre - 6 min walk
  • Hyde Park - 16 min walk
  • SEA LIFE Sydney Aquarium - 18 min walk
  • Martin Place - 3 min drive
  • Star Casino - 7 min drive

Getting around

  • Capitol Square Light Rail Station - 3 min walk
  • Sydney Central Station - 6 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.) - 25 min drive

Restaurants

  • Haymarket Hotel - 3 min walk
  • It's time for Thai - 3 min walk
  • Passionflower - 3 min walk
  • Ramen Kan - 4 min walk
  • Takumi - 4 min walk

About this property

The Ultimo

4-star Sydney hotel in Chinatown, walk to Paddy's Market
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 95 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), hairdryers and showers.
The Ultimo offers 95 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 35 per night
  • Parking nearby: AUD 35 per day

Food and drink

  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Lithuanian
  • Russian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3:00 PM and 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
1 per room (up to 44 lbs/20 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 35 per night
  • Nearby parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
The Ultimo Hotel
Ultimo Haymarket
The Ultimo Haymarket
The Ultimo Hotel Haymarket

Frequently asked questions

Can I cancel my reservation for free at The Ultimo and receive a full refund?
Yes, The Ultimo offers free cancellation on select room rates, because flexibility matters! Please refer to The Ultimo cancellation policy on our site for more details about any exclusions or requirements.
Is The Ultimo pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 20 kg per pet. Service animals are exempt from fees.
How much is parking at The Ultimo?
Self-parking is available for AUD 35 per night.
What time is check-in at The Ultimo?
Check-in is from 3:00 PM to 2:00 AM. Late check-in is available during limited hours.
What time is check-out at The Ultimo?
Checkout is at 11 AM.
Where is The Ultimo located?
Located in Chinatown, this hotel is steps away from Paddy's Market and Market City. Chinatown Night Market and Capitol Theatre are also within 5 minutes. Capitol Square Light Rail Station and Paddy's Markets Light Rail Station are within a 5-minute walk.
4.3
Excellent
5 - Excellent
459
4 - Good
413
3 - Okay
93
2 - Poor
23
1 - Terrible
8

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
A disappointing birthday weekend
The room was a decent size for the price paid and quite clean. Amenities were average but considering it is a boutique hotel, it’s reasonable. The location is fantastic, right in the centre of Haymarket. Customer service on the other hand was very disappointing. We were polite to all staff on the clock during our stay however did not receive the same courtesy in reciprocation. Yet it seemed other guests staying there at the same time received a higher level of hospitality. Such a shame that the customer service spoiled our experience with the Ultimo.
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no idea this hotel was here. It is in a great location, quite central to most things. The hotel was very clean and tidy. The traffic proved a bit noisy at night but overall it was a great stay and great value for money.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
clean, the beds were incredibly comfy and large! great location!
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the simple and quirky decor, amazing staff and comfortable rooms
Stayed 1 night in Jun 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Pro: great location, near Central station, Chinatown, and public transport. Great eats nearby, especially the Thai joint next door. Clean and a decent value. Con: some may not be in the whole boutique hotel vibe. The hotel was converted from a factory or office or something. My room was shaped like an L, which meant I couldn’t watch TV from my bed. WiFi was poor from here as well. Also, on Sunday night a trash truck came at like 3 am and took over 20 minutes to finish its job; terrible sleep that night. It was an okay experience, but I wouldn’t stay here again.
Stayed 3 nights in Mar 2020