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Overall score and ratings

2.7
Rating 5 - Excellent. 63 out of 866 reviews
5 - Excellent 7%
Rating 4 - Good. 192 out of 866 reviews
4 - Good 22%
Rating 3 - Okay. 213 out of 866 reviews
3 - Okay 25%
Rating 2 - Poor. 186 out of 866 reviews
2 - Poor 21%
Rating 1 - Terrible. 212 out of 866 reviews
1 - Terrible 24%

2.7/5

Cleanliness

2.8/5

Staff & service

2.0/5

Amenities

2.5/5

Property conditions & facilities

1.0/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made an booking for this hotel Was planning to make a Christmas good travelling to sydney from Melbourne This hotel denied to refund my money due to border closure. I was unable tp check in due to the restrictions
Stayed 4 nights in Dec 2020

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old and run down place which is kind of expected in the CBD for cheap Accommodation. That wasn’t the big issue though but the fact that the whole room was dirty and covered in stains. The bed sheets looked like they hadn’t of even been washed. The fridge was full of mould and also full of cockroaches. We complain and the staff moved us to a another room which wasn’t much better but atleast a little cleaner which we were thankful for but they didn’t seem happy about this either. Overall I would not recommend it r ever go back.
Stayed 2 nights in Nov 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Possibly one of the worst hotels I have ever been too. Sheets werent clean, bed wasnt made, hair on the mirror, stains on counter, broken desk. It was something out of a
Stayed 1 night in Oct 2020