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Highfield Hotel

Photo gallery for Highfield Hotel

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Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains
Individually decorated, individually furnished, blackout curtains

Overview of Highfield Hotel

Highfield Hotel

1.5 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
166 Victoria Street, Potts Point, NSW, 2011

Explore the area

  • Popular LocationRoyal Botanic Gardens13 min walk
  • Popular LocationHyde Park18 min walk
  • Popular LocationMartin Place19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)24 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney's Kings Cross neighbourhood, Highfield Hotel is in the entertainment district and near a metro station. Art Gallery of New South Wales and Australian Museum are cultural highlights, and some of the area's notable landmarks include Elizabeth Bay House and St Mary's Cathedral. SEA LIFE Sydney Aquarium and Luna Park are not to be missed.

What's nearby

  • El Alamein Fountain - 5 min walk
  • Elizabeth Bay House - 9 min walk
  • Royal Botanic Gardens - 13 min walk
  • Hyde Park - 18 min walk
  • Martin Place - 19 min walk

Getting around

  • Kings Cross Station - 2 min walk
  • Exhibition Centre Station - 5 min drive
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • The Roosevelt - 3 min walk
  • Room 10 - 4 min walk
  • 3 Seasons Thai Fusion Cuisine - 4 min walk
  • El Rocco/Bar Me - 4 min walk
  • Guzman Y Gomez - 4 min walk

About this property

Highfield Hotel

Sydney hotel in Kings Cross, near Elizabeth Bay House
This smoke-free hotel features self parking, concierge services and express check-out. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front desk safe. All 32 soundproofed rooms feature free WiFi and DVD players. For a bit of entertainment, TVs come with digital channels, and guests can also appreciate conveniences like fridges and dishwashers. Housekeeping is available on request.
Highfield Hotel offers 32 forms of accommodation with DVD players and blackout curtains. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per day)
  • Return airport shuttle (surcharge) from 5:00 AM to 7:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily

Family friendly

  • DVD player
  • Fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer (on request)
  • Towels

Entertainment

  • 27-inch TV
  • Digital channels
  • DVD player

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Fridge
  • Shared kitchen access

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: AUD 20.00 for check-in between 10:00 PM and midnight
Minimum check-in age - 19

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20.00
Express check-out

Special check-in instructions

The front desk is open daily from 9:30 AM - 8 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 35.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 16.00 per person (one-way)
  • Airport shuttle fee per child: AUD 8.00 (one-way), (from 1 to 9 years old)
  • Self-parking fee: AUD 25 per day
  • Late check-in fee: AUD 20.00 for check-in between 10:00 PM and midnight
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Highfield Hotel Potts Point
Highfield Potts Point
Highfield Hotel Hotel
Highfield Hotel Potts Point
Highfield Hotel Hotel Potts Point

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 41 out of 313 reviews
5 - Excellent 13%
Rating 4 - Good. 91 out of 313 reviews
4 - Good 29%
Rating 3 - Okay. 86 out of 313 reviews
3 - Okay 27%
Rating 2 - Poor. 54 out of 313 reviews
2 - Poor 17%
Rating 1 - Terrible. 41 out of 313 reviews
1 - Terrible 13%

3.1/5

Cleanliness

3.4/5

Staff & service

3.6/5

Amenities

2.7/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highfield is good value for the price. My room was clean and the staff friendly.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Service
Very very Friendly Staff and service. Helped out. All good.
Stayed 2 nights in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2020

3/5 Okay

Liked: Staff & service
Stayed 2 nights in Jun 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a parking drama
Avoid, u don't need any drama while on holidays. The so called manager (night staff) has a terrible attitude and horrible service.
Stayed 1 night in Mar 2020