We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
Front desk service was exceptional! "Vernice" the Front Desk Manager went above and beyond to assist us with our stay (looking up transport routes, organising an early check-in and organising a shuttle back to the airport). You just don't get good quality service like this anymore.
Front desk service was exceptional! "Vernice" the Front Desk Manager went above and beyond to assist us with our stay (looking up transport routes, organising an early check-in and organising a shuttle back to the airport). You just don't get good quality service like this anymore.
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
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