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"All of the staff we met were very friendly, always smiling and very helpful. The room was lovely and clean and the shower was just the right pressure for being upstairs. We had breakfast and an evening meal and both were unbelievable. I would definitely recommend this hotel to people and will return again "

"Very clean, good size room, friendly staff, nice cooked breakfast and fast service "

"This was our third stay at Sandy Balls. The housekeeping staff work tirelessly and the units are always spotless. We have a welcome gift for our dog (which is much appreciated!) and the facilities are great on site (the restaurants and pool). Some of the other residents were not so great, but that is to be expected on any UK staycation type place - unless you have the entire place to yourself, there are always people that don't get along. The Sandyballs team (Especially the out of hours wardens) are amazing and so polite, kind and helpful. We love staying here, despite the freezing cold february weather!"

"Friendly staff, bedrooms are great in this historic building, clean and comfortable, very good breakfast, great location close to the cathedral, plenty of hotel parking "

"We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you! "

"Reception staff very helpful. Good size room."

"Great hotel . Clean comfy and spacious."

"Great place, great food, great staff and comfy"

"Room was lovely. Breakfast was very good quality and tasty. The hotel service was brilliant. We very much enjoyed our stay "