great hotel really felt comfortable after a very long drive,the staff were excellent and friendly upon our arrival.thank you to all who helped us on our stay.yours truly Robert & Trinitylee Edwards Grenfell nsw.
great hotel really felt comfortable after a very long drive,the staff were excellent and friendly upon our arrival.thank you to all who helped us on our stay.yours truly Robert & Trinitylee Edwards Grenfell nsw.
The facilities were great, staff were fantastic, very friendly and accommodating. The pool was huge and perfect to get in a bit of exercise in-between checking out the variety of restaurants Cronulla has to offer. Right next to the beach
The facilities were great, staff were fantastic, very friendly and accommodating. The pool was huge and perfect to get in a bit of exercise in-between checking out the variety of restaurants Cronulla has to offer. Right next to the beach
Penny
Reviewed February 16, 2017Reviewed February 16, 2017
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision
and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.
Michael
Reviewed January 23, 2024Reviewed January 23, 2024
The Four Seasons Hotel on George St, Sydney is excellent for location, comfort, luxury and service. We used the hotel spa and facilities before check in, and our room was ready early which was a bonus. The room was beautifully renovated- nice decor, very comfy bed and luxurious soft white linen, and west facing view toward the harbour bridge. The hotel service was very efficient and we received a small treat and message for the birthday being celebrated. Highly recommend FS for a luxury city...
The Four Seasons Hotel on George St, Sydney is excellent for location, comfort, luxury and service. We used the hotel spa and facilities before check in, and our room was ready early which was a bonus. The room was beautifully renovated- nice decor, very comfy bed and luxurious soft white linen, and west facing view toward the harbour bridge. The hotel service was very efficient and we received a small treat and message for the birthday being celebrated. Highly recommend FS for a luxury city...
Josephine
Reviewed January 26, 2025Reviewed January 26, 2025
This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
This is the 2nd time we have stayed here in 12 months, and we will be back! The new rooms are lovely. The only negative and I am being picky would be that there is no airflow/cooling in the corridors which the hotel rooms are off. When you step out of the lift the heat especially on a hot day is horrible.
Anonymous traveller
Reviewed February 6, 2017Reviewed February 6, 2017
Arrived really exhausted from driving all day. Check-in was easy and the lady at reception was really friendly. Room was very clean, shower was hot and bed was comfortable. The room was also nice and dark to be able to sleep, and nice and quiet. Exactly what I needed.
Arrived really exhausted from driving all day. Check-in was easy and the lady at reception was really friendly. Room was very clean, shower was hot and bed was comfortable. The room was also nice and dark to be able to sleep, and nice and quiet. Exactly what I needed.
Anonymous traveller
Reviewed September 6, 2016Reviewed September 6, 2016
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
We just had a over night stay at the Pullman at Mascot, we flew in from Perth via Melbourne to Sydney, and boy where we glad when we arrived, after a big delay in Melbourne.
Corner room on the 11th floor over looking Kingsford Smith, and being a plane nut, wow oh wow.
Simon & Sean
Simon
Reviewed December 3, 2023Reviewed December 3, 2023
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
Very nice welcome from Nicholas at reception and informative too.
Room was really nice, bed was great. We even had a balcony. I would have no hesitation in recommending this hotel
Very nice welcome from Nicholas at reception and informative too.
Room was really nice, bed was great. We even had a balcony. I would have no hesitation in recommending this hotel
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
Great location and gorgeous, comfortable rooms; truly loved the modern eclectic feel.
Just a short stroll to everything Oxford Street has to offer - or if that’s still too far for a coffee, start your day off with something from the café at the entrance to the building.
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
I have to say we have travelled to many places over the years and this is the nicest hotel room we have ever had.
It appeared to have everything you could need and comfort as well. The staff were lovely, shout out to Kevin who assisted me with a payment issue. This Hotel Is attached to the Star, with light rail underneath and is also only a short walk to Pyrmont Bay ferry. I definitely intend to stay here again :)
sheryl ann
Reviewed December 29, 2024Reviewed December 29, 2024
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
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