Top Hotels Near Suoi Tranh Waterfall in Phu Quoc from AU$34

"Hotel was excellent and very clean. Customer service was top notch. "Sang" is the best. He went above and beyond to help us with an issue with our booking when i made a mistake. He and his supervisor worked extra hard to provide great service. Food was great. Top hotel. Cant wait to go back"

"After a few small issues in our stay, the general manager, Ms Le and her team went above and beyond to make things right. I was really happy with the level of service and all the efforts made by the resort to make our stay comfortable, enjoyable and safe. I went from thinking I'd leave early to thinking, "When can I next come back?" "

"From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour. "

"I utilized my own villa pool.. It was comfortable,clean,bright and spacious. Breakfast was great.. They have a great selection of food .. I enjoyed the happy hour and their ala carte menu. Taste and presentations of the cocktails and food were excellent. Friendly and courteous staffs. Always proactive and served with great smiles. Makes me feel welcoming. I enjoyed the promotion for spa. Room was clean and massage was to my liking. Went back everyday for the duration of my stay.. Would definitely love to go back again someday."

"Every staff we encountered were exceptionally friendly. They did everything they could to make your stay great. The food was really good and the best breakfast we have had with huge variety. The reception desk was very helpful and extremely friendly! I will be coming back here "

"We enjoyed a fantastic stay here. The staff and service provided a comfortable and enjoyable experience. Accomodation, food and amenities were great quality!"

"Noisy neighbours Management team dealt with promptly "

"Wow. I wish I had booked more time here. Our villa was beautiful. The girl who checked us in was punctual, attentive and very helpful. Checked in many times and set us up with a van to get us to the airport. We booked the villa on a whim because we wanted to stay 1 extra night in phu Quoc with another family we were travelling with. Total we had 5 adults and 3 pre teen kids. We had more than enough space. The villa was well built and very comfortable. It was very close to a night market with tons to eat and things for the kids to do. "

"what i did not like: room was fine, not crazy dirty but our fridge was completely broken so we couldnt leave any drink or food in there. There is a ceiling light that doesnt turn off so whoever stayed in the room before ducktaped some instant noodle cup label over it to block the light. Almost felt like i was watching the lunar eclipse every night. WHAT I TRULY LIKED: short distance to walking street/food market. Easy ride to the airport. Front desk and hotel staff were friendly and the best, we forgot our expensive fishing rods by the walking street and the hotel manager was driving me around to look for them and calling the police department to check the cameras. We were able to find the cleaning lady and found our items on the street and brought it back to us all within 30mins right before our flight. And for that i am forever in debt with your kindness and generosity. Thank you!!!"