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On the beach, beach bar
2 outdoor pools
2 outdoor pools
2 outdoor pools

Guest reviews

4.3/5 Excellent
400 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationPhu Quoc Beach9 min drive
AirportPhu Quoc (PQC-Phu Quoc Intl.)10 min drive
Popular LocationSuoi Tranh Waterfall11 min drive
Popular LocationHo Quoc Pagoda33 min drive

Choose dates to view prices

  • Deluxe Twin Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 40 sq m
    • Resort view
    • Sleeps 4
    More detailsDeluxe Twin Room, 2 Single Beds
  • Superior Double Room, 1 Double Bed

    4/5 guest room rating

    Room amenities

    • 29 sq m
    • Resort view
    • Sleeps 4
    More detailsSuperior Double Room, 1 Double Bed
  • Superior Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Resort view
    • Sleeps 4
    More detailsSuperior Room, 2 Single Beds
  • Superior Suite, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 51 sq m
    • Resort view
    • Sleeps 4
    More detailsSuperior Suite, 1 Double Bed
  • Deluxe Bungalow, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 39 sq m
    • Resort view
    • Sleeps 4
    More detailsDeluxe Bungalow, 1 King Bed
  • Deluxe Villa, 3 Bedrooms

    4.1/5 guest room rating

    Room amenities

    • 200 sq m
    • Sleeps 9
    More detailsDeluxe Villa, 3 Bedrooms
  • Deluxe Villa, 4 Bedrooms

    4.2/5 guest room rating

    Room amenities

    • 272 sq m
    • Sleeps 9
    More detailsDeluxe Villa, 4 Bedrooms
  • Superior Double Room, 1 Double Bed, Ocean View

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Ocean view
    • Sleeps 4
    More detailsSuperior Double Room, 1 Double Bed, Ocean View
  • Deluxe Bungalow, 1 King Bed, Beachfront

    Room amenities

    • 57 sq m
    • Beach view
    • Sleeps 4
    More detailsDeluxe Bungalow, 1 King Bed, Beachfront
  • Deluxe Bungalow, 1 King Bed

    Room amenities

    • 39 sq m
    • Resort view
    • Sleeps 4
    More detailsDeluxe Bungalow, 1 King Bed
  • Superior Twin Room, 1 Single Bed, Ocean View

    Room amenities

    • 29 sq m
    • Ocean view
    • Sleeps 4
    More detailsSuperior Twin Room, 1 Single Bed, Ocean View

About this area

Phu Quoc

Located in Phu Quoc, Novotel Phu Quoc Resort is connected to a shopping centre. Shoppers can check out Phu Quoc Night Market, while everyone can enjoy the natural beauty of Phu Quoc Beach and Phu Quoc National Park. Travelling with kids? Consider Ham Ninh Fishing Village, or check out an event or a game at San Van Dong Duong Dong Stadium. Take the opportunity to explore the area for water adventures such as scuba diving.

Map
Popular Location

What's nearby

  • Phu Quoc Beach - 9 min drive
  • Suoi Tranh Waterfall - 11 min drive
  • Bai Vong Port - 16 min drive
  • Huynh Khoa Fish Sauce Factory - 21 min drive
  • Ho Quoc Pagoda - 33 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • Food Exchange — 1 min walk
  • Specialty — 1 min walk

About this property

Novotel Phu Quoc Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Novotel Phu Quoc Resort, hit the beach, dine on-site at Food Exchange or enjoy a drink at one of the resort's 2 poolside bars. All 366 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Novotel Phu Quoc Resort offers 366 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: VND 404000 for adults and VND 202000 for children
  • 2 restaurants
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Playground
  • Sauna
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (5059 square feet)

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for VND 810000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 404000 for adults and VND 202000 for children (approximately)
  • Rollaway bed fee: VND 810000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam

Frequently asked questions

Can I cancel my reservation for free at Novotel Phu Quoc Resort and receive a full refund?
Yes, Novotel Phu Quoc Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Phu Quoc Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Self-parking is free at this property.
What time is check-in at this resort?
Check-in is from 2:00 PM to midnight.
What time is check-out at this resort?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Novotel Phu Quoc Resort located?
Located in Phu Quoc, this beachfront resort is connected to a shopping centre, 0.1 mi (0.1 km) from Walking Street Phu Quoc, and 2.7 mi (4.3 km) from Suoi Tranh Waterfall. Phu Quoc Beach and Long Beach Center are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Novotel Phu Quoc Resort

4.3
Excellent
5 - Excellent
197
4 - Good
137
3 - Okay
46
2 - Mediocre
11
1 - Poor
9
4.4
Cleanliness
4.1
Service and Staff
4.4
Amenities
4.3
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Lovely resort that I can't wait to return to.

    Beautiful resort with stunning lily ponds. Exceptional staff and facilities.

    Stayed 5 nights in Mar 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Feb 2020

        4/5 Good

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        This resort was built in 2016 so it still has a sense of newness. They offered free transfer to and from the airport to the resort. Their counter located outside the baggage claim areas past the exit. Reservation papers need to be shown to staff. Checking in was fast with security deposit of $215 US dollars. We booked a garden view room but We got a room on the second floor facing the motorcycle parking lot. It was not a great location as it resulted in persistent noises from traffic and nearby constructions. At night, there was usually a low humming white noise from something... I would recommend you ask for a room in the higher floor. Staffs, however, quickly responded to my complaint of the noises... staffs were friendly, polite, helpful and attentive. This resort offered great variety of buffet, dinner was around $30/adult. Foods are well prepared with great qualities and presentation. It will definitely be cheaper to eat in town at Dương Đông. Transportations to town were limited to taxi and chartered car. We rented a motorcycle through the hotel for $9/day as they claimed the rental agency that associated with them offered 24 hours day-rental unlike other rental agencies that only offered 8-16 hours. My only complaint with the motorcycle rental agency was the fact that they failed to have a full tank of gas upon delivery. We were looking around for gas stations but was told none was nearby but go to the street vendors as gas are sold at a higher rates.

        Stayed 5 nights in Feb 2020