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Reviews of Wharf Lodge

3.5 out of 5
Wharf Lodge
7 Wharf Street, Maroochydore, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alfred, Hervey Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite large and open They have done a good job of the renovations in the unit 2 bedroom it requires an air con in the second bedroom It only has a ceiling fan which did not work They were gracious enough to supply a cheap fan which had a red light so bright I did not use 3 nights of quite warm nights Very clean and well appointed I think that they need to either tint the large sliding glass doors or put up block out curtains or both I am a fit 68 year old walking up the stairs no big deal If you are not you could be doing a bit of puffing Overall bit expensive but thats Australia now However I think they are doing a good job

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was well positioned as it was close to all ammenities with a lovely view also. However, the managing agent - Sunshine Coast Getaways- treated us very poorly indeed, as they accused us of withholding the key to the property upon our departure. With no reception desk to the property, the key was collected from and returned to a lock box with combination code. Instructions provided to us were followed, with the key returned upon departure as directed. However, my husband received a very rude phone call from the agency stating their cleaner could not find the key and that the key was required due to “guests arriving “ that day. When I contacted the agency, I received an apology- the cleaner had, apparently, only “shaken “ the lock box and assumed the key was not within. I am astounded as to why the cleaner did not open the box, and more so that the agency did not direct the cleaner to do so. Instead, we were made to feel like criminals. The apology was too little too late, and has left us with a most unpleasant feeling after what should have been a pleasant experience for our little family. I would recommend that the agency, in future, asks the appropriate questions of the cleaner to ascertain the facts, and speaks with respect to guests. I would also recommend that guests photograph or video their placement of the key in the lock box and forward this to the agency if they desire no repeat of such a debacle.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful long weekend in Maroochydore 💜
Stayed 3 nights in Apr 2023

8/10 Good

Chantelle

Travelled with group
Liked: Cleanliness
Great location and beautiful view
Stayed 4 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic View.....quiet & peaceful , you do not feel you are in the heart of Maroochydore.....very well laid out Unit with all the amenities a person could want or need......impressed.
Stayed 7 nights in Nov 2022

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view and property
Stayed 3 nights in Nov 2022

8/10 Good

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love staying at The Wharf. It’s a perfect position. Close to shops, bars, take-aways etc. Excellent views. You get a bit of a workout going up the 2 flights of stairs, so maybe not compatible for people who are mobility challenged but good for us. Very clean apartment with everything we needed. The bedroom aircon was very noisy but otherwise we highly recommend staying here.
Stayed 6 nights in Apr 2022
Response from Sunshine Coast Getaways on 17 May 2022
Dear Natalie Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We thank you for choosing to stay with Sunshine Coast Getaways and look forward to welcoming you back soon. Kind Regards, Sunshine Coast Getaways

8/10 Good

Evelyn

Travelled with partner
Liked: Amenities
Easy walking to food and drinks. Shopping centre just down the road. Lovely view of the river from the balcony. Could have been a bit cleaner. Balcony floor was covered in dirt and table had not been cleaned. Other than that all good.
Stayed 2 nights in Mar 2022
Response from Sunshine Coast Getaways on 4 Apr 2022
Dear Evelyn Thank you for leaving us such a wonderful review. We are delighted that you enjoyed your stay. Our team will be very happy to hear your feedback. We always endeavour to put guest service and satisfaction as our number one priority. Thank you for letting us know about the balcony. We thank you for choosing to stay with Sunshine Coast Getaways and look forward to welcoming you back soon. Kind Regards, Sunshine Coast Getaways