All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 99 out of 120 reviews" "
10 - Excellent
99
Rating 8 - Good. 10 out of 120 reviews" "
8 - Good
10
Rating 6 - Okay. 4 out of 120 reviews" "
6 - Okay
4
Rating 4 - Poor. 2 out of 120 reviews" "
4 - Poor
2
Rating 2 - Terrible. 5 out of 120 reviews" "
2 - Terrible
5
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Sandy
15 Feb 2024
Sandy
Stayed 1 night in Feb 2024
Response from Loea Hotel on 31 Mar 2024
Hi Sandy sorry you were obviously disappointed in your stay. however, if we are not advised of any issues, we are unable to help. Please accept our apologies for whatever it was.
The owner was very rude and charged my account for smoking when i dont even smoke. A very pretentious place to stay!!
Elizabeth
Stayed 1 night in Feb 2024
Response from Rhonda on 6 Feb 2024
We do not accept your review. You did smoke in our room if not yourself then someone who accompanied you. It is yourself who was rude right from your check in and your room was left in an unacceptable state with food squashed all over the bedding and floor. Truely disgusting
Looks like the pictures. Very aesthetically pleasing. Very clean. The manager was really nice and easy to communicate with. The room we stayed in however didn’t have a microwave which would have been good.
Krissie
Stayed 2 nights in Dec 2023
Response from Rhonda on 6 Jan 2024
hi Krissie, Thank you for your review, we are so pleased you enjoyed your stay. Sorry re the microwave its just something we don't provide .Take care and I hope we can be of service to you again in the future :)Rhonda
Great place to stay , enjoyed the Magnesium pool and free bikes. Exceptional Host who attended to all your needs. Will definitely stay again.
Craig Andrew
Stayed 5 nights in Dec 2023
Response from Rhonda on 2 Jan 2024
Hi Craig, Thank you, it was a pleasure having you both stay with us and we appreciate your review. Look forward to having you stay again in the future.Rhonda
When I arrived at the property I was told there was no booking under my name and when she looked into it further she said someone had called and cancelled my booking. This had not happened and I was told I was lucky that no one else had booked otherwise I’d have nowhere to stay. A better system needs to be put in place around booking & cancelling, as I was made to feel uncomfortable and I had to prove I had paid etc. Eventually I was welcomed and allowed to stay but the whole process wasn’t what I had expected. Otherwise a nice place to stay. I wouldn’t stay here in future due to this mix up as it made me feel extremely uncomfortable…
Chelsea
Stayed 1 night in Oct 2023
Response from Loea Hotel on 28 Oct 2023
Hi Chelsea,Again I am very sorry for the mix up, there were 2 bookings under the name of Collins, and unfortunately I got it wrong..I'm sorry you felt uncomfortable, I only asked if you had a receipt for the room, just to double check that I wasn't mixing it up further..please accept my most sincere apology and I really hope you come back to stay with us again..
This was my second visit at Loea Boutique motel , love this place . Spotlessly clean , quiet and modern . Rhonda the manager is very friendly and welcoming.
Highly recommend this little gem.
Lee
Stayed 1 night in Sep 2023
Response from Rhonda on 25 Sept 2023
Thanks so much Lee :) We really appreciate your custom and look forward to welcoming you back!!
Absolutely stunning property. The grounds, the rooms, the location, the reception/bar and the manager were all outstanding. We had the most amazing couple of days there and will definitely stay again and again.
Kimmy
Stayed 2 nights in Jul 2023
Response from Rhonda on 2 Aug 2023
hi Kimmy, We are so happy you enjoyed your stay, it was lovely to meet you ladies and yes please do! we would love to see you again :)
Thanks so much for your great feedback Jamie its much appreciated. We look forward to being of service to you in the future. Delighted that you enjoyed your stay :)
Hi Pam, Thank you for taking the time to review our Hotel we appreciate your positive feedback and are pleased you enjoyed your stay.
4/10 Poor
Dormei
17 Mar 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
A basic bedroom with a bed for two only.
We did expect to have a small table with two chairs inside the room at least for us to sit down and enjoy a cup of tea.
The lack of shade outdoors was good for easy maintenance rather than an entertaining area for the guests.
Dormei
Stayed 1 night in Mar 2023
Response from Loea on 17 Mar 2023
Hi Dormei sorry that your expectations were not meet when you stayed with us. We do appreciate feedback. We wish you had of mentioned that you required some shade, as at times we don't have our umbrellas up if it is windy.
Location was good, recently renovated, room not huge but well-appointed and comfortable, good shower. I thought $565 for one night was a bit excessive, but it was in peak season, so probably to be expected.
Cheryl
Stayed 1 night in Dec 2022
Response from Loea on 15 Jan 2023
Hi Cheryl, thank you for your feedback. We are happy you found your stay comfortable. :)
Convenient:to airport YES;
Quiet: YES;
Clean: YES; immaculate
Comfortable very
3star MOTEL YES
Boutique Hotel NO NO NO
Property was selected as emergency accommodation after airline flight was cancelled.
The word "HOTEL" implies to the average person a bar, a lounge and probable dining options availability.
NONE of these were available to help ease a 24 hour unscheduled stopover NONE. And NONE were accessible without vehicle.
DON'T be misled by the description as a "BOUTIQUE HOTEL"
It is a very comfortable high quality MOTEL priced circa $250 per night
John
Stayed 1 night in Oct 2022
Response from Rhonda on 25 Oct 2022
Hi John, we are sorry that our hotel did not meet your expectations. We do not advertise on our website that we are anything different than we are, when you have certain expectations, it always pays to view the website first so that you won't be disappointed. Kindest RegardsRhonda