Sunmor Hotels, Palm Springs

"All the amenities were great but the rooms/bathrooms need to be renovated. Too dated. On another note, The beds/pillows and bedding were very clean and felt very luxurious. They get a 5 star for that. "

"The property is very clean, everyone working at this property goes above and beyond to make your stay amazing!! The hotel is 5 minutes from downtown. The rooms are a nice size. Make sure to ask what your view is from the room when you are checking in. They have a nice coffee bar you can get breakfast and lunch sandwiches. Also a nice bar and restaurant you can do a sit down meal, has a beautiful outdoor patio with fireplaces as well. There is also a small sports bar at the front of the hotel. The pool is beautiful and has several covered sitting areas and Cabanas that are FREE!!! First come first serve. We had a very nice relaxing time here. Would highly recommend!! Would definitely stay here again!"

"Yes"

"This property is under new ownership and they are not upholding basic standards of safety for guests. The outer entrance doors were without locks for my entire stay meaning anyone from outside could access the building and many times throughout my stay, the outer doors were propped open, allowing the hallways to heat up and again…no security/safety standards. In addition, my room had signs of water damage and a musty/mold smell for my entire stay, the air unit could not keep up with the heat of the hallway because doors were left open, towels were unavailable for room and pool at various times, breakfast is no longer included as it was in years past, etc. I will never stay at this hotel again!"

"I was a little disappointed on a couple things One my bed was very uncomfortable I didn't feel the mattress was great The couch that I said I'm so hard when I was watching TV that it cost me some problems later. Hot tub was okay but only half the Jets were working if less. Staff was quite nice and we left early on our stay and they refunded our resort fees back which was nice. But I would not pay more than $150 $200 a night at this place"

"We stayed in 3 hotels this trip and V had the most comfortable beds. The property is older and the rooms were fine. But all the furniture around the pool is very beat up. Torn, stained. Also the pool shown is one of two, it appears that only executive rooms open onto that pool. "

"very pet friendly. grounds were immacculate. staff were friendly room was clean."

"I was greatly disappointed by the terribly horrendous beds. When you lay on them you sink 6 inches making it difficult to climb out. They are more like hammocks with springs popping through. The comforter was torn terribly. Faucets were loose. And when they moved us to another room eventually...the room stank like airplane glue or toxic grouting. The staff was miserable and uncouth. I'd rather sleep in my car and the room was $425 a night plus parking. All in all you couldn't pay me to ever stay at a Renaissance hotel again. "

"The room was great for our short stay needs. Front desk staff excellent and the texting option made everything super easy, responsive and peace of mind. "