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"In a run down area. My room had cracks in the walls and two spiders. The resteraunt was terrible. Service was slow and inexperienced, and the food was terrible."

"Perfect for our overnight stay prior to a wedding 20 mins away. Helpful stay, very quiet room, plenty of breakfast."

"Although the message said someone would be there to greet me, I wasn't sure who, so followed the instructions for the key collection with no problem. Room very spacious, but could do with a socket near the bed and blackout curtains with the bright light in the back. Tried to watch TV, but there were no channels, but was able to watch iPlayer etc instead. The instructions about leaving were a bit confusing. I tried the key safe outside the room, but it didn't open, so I assumed the message meant leave the key in the room, which I did. Later on I did wonder whether I should've put it in the key safe where I actually picked it up from. Apologies for rushing out and forgetting to take down my bowl and wash it up."

"The breakfast menu was great but the dinner menu lacked vegetables and healthier choices. The beds are great and plentiful hot water. The staff was fabulous. All very friendly and helpful. I like the premier inns for their affordability and comfort"

"Clean rooms, great staff, great location"

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"Wonderful hotel. Everyone and everything was perfect. "

"The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe. "

"Amazing stay, the hotel was lovely, spa incredible and food was superb! Will definitely return to this spa hotel "