4/10 Poor
Luna L.
21 June 2024
Disliked: Cleanliness
Unsatisfied and will be not book again
The location and neighborhood was good, but we have experienced the following unsatisfied process:
1. This property is managed by a third party company but on Vrbo there was no guidance on how to check in with the third party property management website.
2. It was dusty on the floor and counters of each room, and there was a spider web when we walked in, we tried to communicate this with the property manager but their respond was 'they inspected the house before we check in and it is common to have spiders in the tahoe area'.
3. There was no 'essentials' such as shampoo, body wash provided. When we asked the property management, the response was 'they are not listed in the agreement'.
4. In the kitchen, there is a 'owner's closet' which includes coffee, salt and sugar, which explicitly says that do not use. I am not sure why the owner would not want us to use two grains of their salt if they have it in this place. Don't expect to have cooking oil.
Luna L.
Stayed 2 nights in Jun 2024