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Reviews of Suvretta House

5 out of 5
Suvretta House
Via Chasellas 1, St. Moritz, GR

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 66 reviews" "
Rating 8 - Good. 3 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erika, Miami

Stayed 3 nights in Dec 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel.
First class hotel with excellent service and accommodating staff. Restaurant was superb. Some rooms are smaller than one would expect for a hotel of this price-point, but staff was able to move me to a larger room with a lovely view.
Stayed 2 nights in Sep 2023

4/10 Poor

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately it is a smokers paradise. Lobby and entire ground floor is smoking. In the mornings to go skiing we walk down the stairs from floor 3 and the smoke still is so heavy. The Non smoking is in the lower area far away and filled with kids. There are far better ways of catering to both audiences. Staff was amazing, food, location were all world class. We unfortunately won’t return.
Stayed 5 nights in Jan 2023
Response from Jonas Ritscher, Front Office Manager on 17 Mar 2023
Dear Mr Maasberg, thank you very much for taking the time to write us your feedback.Our Anton's Bar is indeed a smokers bar. That you smelled the smoke down the stairs is a very valuable feedback that we will address. Thank you very much. Also thank you very much for your kind words regarding staff, food and location. This is highly appreciated and will be forwarded to the team.We still would be very happy, if we could welcome you back and send our best regards from St. Moritz

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
very nice, old fashioned grand hotel with very good service
Stayed 2 nights in Jan 2023
Response from Jonas Ritscher, Front Office Manager on 17 Mar 2023
Dear Mr WolterThank you very much for your kind words. We highly appreciate it and will share it with the team.Best regards and see you soon at Suvretta House

10/10 Excellent

karan

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Gjok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precious time at Suvretta.
We had an amazing time. We were there with our three boys. The general managers greeted us upon check in and bid us a farewell on our departure. Very happy with our stay.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how much value my comments can add. I had an amazing stay. Easily one of my best ski holidays ever. Yes, the rooms may not be cheap, but it is worth every Swiss Franc you pay.
Stayed 8 nights in Feb 2020

10/10 Excellent

Ron, Caledonia, Michigan USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is class act! It's a 5 star hotel that should be in a class by itself as a 6 star. Every aspect of dealing with hotel staff to the comfortable rooms was excellent. We were engaged twice by the hotel managers. Once for a cocktail hour and a second just prior to leaving and thanking us for joining them. Ski rental equipment at the hotel was top notch and it was awesome to be able to ski in and out right from the hotel. Only wish that I had stayed longer.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable service. Also, ski in/out convenient
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Evgeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular grand hotel, the height of luxury!
No detail is overlooked at the Suvretta House. The rooms are extremely spacious, the level of service extremely professional, courteous, and prompt, and the facilities first class. The hotel offers a splendid view of the surrounding mountains and lakes. The restaurants are excellent, and the spa, pool, and gym top notch. For a superb stay in St. Moritz, Suvretta House is a wonderful choice.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel absolutely beautiful, staff extremely caring, bed comfortable, breakfast amazing
Stayed 1 night in Aug 2019

10/10 Excellent

Sharad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
We loved our stay at the suvretta house and will be returning soon! Outstanding staff, outstanding cleanliness, perfect location the most stunning views I have ever seen
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The old world elegance paired with impeccable service made our stay unforgettable.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and services We enjoyed every day Great location
Stayed 3 nights in Dec 2018

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in St Moritz
It is an absolutely fabulous hotel. The management can not be equaled. We were so impressed with the detail to which everything was cared for. The staff from top to bottom is exceptionally well trained and very pleasant. The staff knew us by name which is highly unusual in a hotel of its size. Our only problem is that we will be comparing other 5 star hotels with the Suvretta Haus and be disappointed. We are looking forward to another visit to the paradise of this wonderful hotel.
Stayed 3 nights in Aug 2018

10/10 Excellent

paul, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True luxury in the mountains
There are a number of great hotels around the world, but Suvretta House stands out. Every aspect, every little detail was beyond (my very high) expectations. Location, service and facilities were just exceptional. All this with old world charm and chic, while being extremely welcoming. The food also was top notch. Our favorite restaurant in St Moritz is definitely Chalet Chaselas, the hotel’s restaurant on the slopes
Stayed 1 night in Jan 2018

10/10 Excellent

Aliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Loved the hotel. The staff was very kind and professional. Definitely next summer I'll be back.
Stayed 1 night in Jul 2017

10/10 Excellent

Phil, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As pleasant as it could be
Elegant hotel, superb staff, friendly management, every kind of pleasure from day to night. We were there during the summer season, which is surely a more quiet time for the hotel. But still we were made to feel at home, and always appreciated, with our names remembered from the first day. We look forward to visiting again very soon.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Diego, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence Is Still Posible !!
Great staff, best hotel in town, under GM Peter Pegli command, highly recomended

10/10 Excellent

Yuk Yee Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise for skiiers
Good service and attitude of all staff. Located close to a private chairlift, good for skiers. However, if you do not ski, there is nothing within walking distance. Restaurants are good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Winter Get Away
What a memorable stay. Highly recommend this wonderful hotel!

8/10 Good

graziano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TERRY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Amazing Grand Hotel and service to match
The hotel is an old Grand Hotel but in great condition but most impressive was the staff and the level of service. Absolutely nothing was too much and they were on your side with anything you needed. The breakfasts and room service were fabulous and the Spa and pool were great.

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe

Stayed 1 night in Oct 2023

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Incrível, hotel maravilhoso. Vista sensacional, piscinas maravilhosas, sem palavras. Excelente
Stayed 2 nights in Jan 2023
Response from Jonas Ritscher, Front Office Manager on 17 Mar 2023
Dear Mrs MesquitaThank you very much for your kind words. It was our pleasure to welcome you at Suvretta House.We are very much looking forward to welcoming you back soon and remain with best regards from St. Moritz

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher Empfang und sehr gute und nette Betreuung von A-Z durch ein sehr aufmerksames Personal während unseres Kurzaufenthalts. Man fühlte sich absolut willkommen. Kleine Anmerkung, es wäre nett die Toiletten mit Softclose-Deckeln auszurüsten, die Derzeitigen knallen mit Krach auf die Brille. Aber wir nehmen an, dass Sie laufend Anpassungen vornehmen, was bei einem so grossen und exklusiven Gebäude eine stetige Herausforderung darstellt. Wir wünschen Ihnen alles Gute und verbleiben mit einem herzlichen “uf Wiederluege”
Stayed 1 night in Feb 2022

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaft
Es war absolut traumhaft! Vielen herzlichen Dank!
Stayed 1 night in Dec 2021

10/10 Excellent

Maria Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout dans cet Hôtel est excellente
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un cadre unique, un accueil parfait et l'amabilité proverbiale de tout le personnel
Stayed 3 nights in Dec 2020

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream viewand location
We love this hotel. The view from our room (lake view) was fantastic. Most likely the best skiroom in the area. The staff was very nice and helpful. Thank you team Suvretta House!
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel mythique, toujours merveilleux d'y retourner
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great experience. Extremely nice and helpful staff, nice and clean rooms and good facilities.
Stayed 2 nights in Jan 2020

10/10 Excellent

Binder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmes Grand Hotel
Perfekt, sehr freundlich und hilfsbereit, eine wunderbare, gediegene Atmosphäre eines Grandhotels mit Dinner-Etikette im Grand Restaurant
Stayed 4 nights in Jan 2020

10/10 Excellent

Mikhail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019