My only complaint is that The Ritz has ruined every other hotel for us! The quality of service and attention to detail is second to none from start to finish. This is our second stay, and was a treat to ourselves on what was supposed to be our wedding day. We were not disappointed. The staff here will do their utmost to make it a special occasion every time. We stayed for 2 nights, had afternoon tea and dinner in the restaurant and it was just magical, thank you so much once again, especially to the wonderful staff who made us feel so welcome! Whether you’re a member or the Royal family, or just a Chimney Sweep like me, you are made to feel like the most important people in the hotel.