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"Absolutely nothing wrong with the Hotel. Brilliant . 5 Star. Unfortunately, Hotels. Com only charged for one person to have breakfast during our stay, so as soon as we arrived i had to pay a further £42 for my wife's 3 breakdasts. I alco had already paid About £45 in taxes and Fees to Hotels.Com, which i would have not incurred if i had booked directly with the hotel. So lesson learnt. About £90 out of pocket due to Hotels.com more than required. However as i said the Hotel was terrific . "

"The room was really clean, and staff were friendly and helpful. The pools were lovely and warm and food was delicious. Would definitely come back again. "

"Perfectly located for shopping and eating out. The staff were really helpful and polite. Room was lovely and clean and the selection of complimentary tea and coffee was great. Breakfast was perfect with. Plenty to choose from. "

"Great hotel & excellent value. Huge room (bathroom not so much so & needed decorating but v small issue), great facilities incl health club & breakfast was excellent in penthouse restaurant"

"Very clean pleasant staff. "

"Room a good size, bed so comfortable. Eptionally c"

"Everything was amazing staff friendly, atmosphere was phenomenal. Ee did two toyrs abd Elliot was great, shame we didnt meet a ghost. The only small thing was, the coffee could have been hotter at breakfast"

"Clean, good breakfast, bar service a little understaffed. "

"Everything was excellent! All of the staff were extremely helpful, pleasant and attentive. We used the bar, restaurant, reception, and spa. We stayed in two rooms both were very nice rooms and very clean and comfortable. The bar was very cosy with a fabulous log fire and the service was excellent. The food was very good in the bar and the restaurant. The pool and facilities were very clean and warm. All in all a wonderful stay. Will definitely recommend and return. "