Steigenberger in Southern Switzerland

"Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of."

"We arrived early and they were really accommodating to get our room ready. Room was spacious and clean. Would have liked a fridge but being really picky. Only 5 minutes walk from the train station. Breakfast was nice and offered choice. Staff were friendly asking for directions. Free laundry which was an added bonus! The rooftop terrace was nice but couldn't enjoy due to the weather (raining)"

"It was great staying at Beausite! The location was slightly further away from the main town area, but it had great views of the Matterhorn. The heated pool and hay sauna was the best to relax after a day of hiking. The room was spacious and toilet felt luxurious."

"Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!"

"Lovely staff & friendly efficient service. Spa is top notch & the best I have experienced. Every person is so accommodating & kind. We are hoping to return soon! "

"Beautiful comfortable rooms with plenty of room as well as very comfortable bed!! Staff is very friendly and helpful as well as the morning breakfast has lots of options and delicious "

"Great place to stay, large modern clean room with balcony. Located in the heart of the town close to train station and shopping Staff was excellent, breakfast buffet had plenty of options and after noon coffee, tea and pastries in the afternoon was a nice surprise. Will definitely return"

"Super nice condo style resort in the middle of a beautiful ski resort with great food in the area. Showers and bathrooms were fantastic and overall pictures didn't do the property justice."

"This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!"