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"Fabulous "

"It was a clean room, with a beautiful white duvet cover, and white towels in the bathroom. The breakfast is in a cupboard and a fridge and is a fine breakfast, with bread, yogurt, jams, and cereal, with tea, coffee, hot chocolate. The Candlesticks is very different, which is lovely."

"Parking was great, easy to access, check in was simple and quick. Room was okay, no shaving plug in bathroom to charge toothbrush which for us unfortunately needed charging. The biscuits were a nice touch as they were freshly made. Milk for tea and coffee limited and we had to ask for more which was provided by reception. Comfortable bed and we slept okay but no air conditioning, in the summer I can see this being more of an issue. No wardrobe or draws in room apart from a few hangers on the wall so we had to leave our bags packed. Breakfast was nice, you get filter coffee but there is an additional charge if you want a cappuccino which was a first for us. "

"+ polite staff, lovely quirky hotel, - room cold, unable to regulate heat quick staff response by putting heater in room. Noise levels unacceptable from beer keller two doors away playing loud muic until 2am. Rang desk at 1.30am who informed me they don't usually stay open that late but their opening hrs state otherwise. Kitchen extractor woke us at 7am that same morning. Windows not double glazed. Awful nights sleep."

"Lovely location, breakfast was good, but not excellent. The room was beautiful and very comfortable bed. Would stay here again if staying in Rutland "

"We’ve stayed here before and the hotel was passable. But this time there was no hot water for at least 2 days in half the hotel. The hotel continued to book people into those rooms despite the lack of a basic amenity. This was on top of the food being particularly poor - we saw several meals being sent back to the kitchen. In the end we cancelled the remaining night on our stay and went elsewhere, and we definitely weren’t alone in this."

"Beds were very uncomfortable very noisy at night"

"The room was smelly, there was waste from the vacuum cleaner on the floor and the checkout staff were rude"

"Great free parking, clean room and i would stay again."