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"The internet was fine. The hotel was charming, even with its sloping floors. It was a real pleasure for us to stay in such an ancient hotel with such an interesting history. It was also a good price. I would highly recommend it. Thank you and regards, Jennifer"

"Room was clean, staff were all lovely and very helpful. Parking was easy and we could see our car from our window. Breakfast was amazing, such a great choice and all served with a smile from our cheery waitress. Only downside was the noise from the people chatting in the carpark right under our window on the first night. Also our room’s floor sloped rather drastically in places so getting out of bed in the middle of the night for the loo was like being on board ship, staggering to the middle of the room then climbing back up towards the bathroom again. But as a 3 star hotel it was great. And yes I’d go back again but maybe ask for a room at the back so I didn’t hear the traffic so much "

"Excellent"

"The place was in the heart of the town and the staff at the reception was helpful."

"We had an apartment. The apartment block as a whole seemed freshly decorated, as was our room; which was also equipped to a high standard. The main hotel was well presented. All staff were very welcoming and helpful. Excellent breakfasts. Hotel is really well situated for the centre of Salisbury. Bit of confusion regarding the car park as there is a public car park on Brown Street, which is separate from the hotel car park. We were on the top floor, which had no proper wardrobe, probably due to the sloping ceiling, just a short hanging rail. The apartments on the lower floors more likely to have a wardrobe. We had specifically requested a high floor and it was certainly adequate for our 2 night stay."

"Spacious and clean rooms. Staff welcoming and food good. Would return."

"Very comfortable hotel. Lovely location 5 min walk to cathedral. Room was a bit warm for our liking, as it was a top floor room and we had sunny weather. Dinner was excellent, breakfast was okay."

"This hotel is just fantastic. Plenty of parking , spacious clean room with plenty of coffee/tea milk and fluffy towels . The location is brilliant for the new forest and beaches . There is an Indian restaurant next door which is delicious. The hotel has a microwave and plates cutlery si you can heat up your own food or left overs from the curry . I have had the most relaxing weekend break at this hotel and cannot recommend this highly enough . "

"Bedding was clean, room was clearly old - flaking paper, damp marks, wonky fittings, including the base of a kettle stuck to a table with the plug cut off. Hotel has no lifts, I believe it is a listed building and therefore hard for them to install. Staircases are not well kept, lumpy, overhanging steps in places, dips in others. Hotel has an extraordinary number of stair cases, to get to my room I had to traverse more than 6, some up, some down. I had previously requested a room with as few stairs as possible to get to as I travel with heavy work equipment. I was supplied with 2 small sachets of coffee for a 2 night stay. The TV worked, I was able to open the window. There was a broken fan on the floor of the wardrobe. It felt safe, the town is very pretty, staff were friendly."