Sonoran Desert National Monument Tours and Activities

Staff was super unhelpful and unfriendly. When we went down to ask for towels, they wouldn’t give them to us. They said they would send someone else to bring them up. They ended up bringing them when I was in the shower with no knock or announcement. This was a major invasion of privacy, as I was in the shower at the time with no one else in the room. I also asked for a pool key at checkout since I had only stayed for one night and wanted to get lunch and drinks at the pool. The staff member refused to give me a key and said I would have to check back into the hotel. I’ve stayed here before and never had a problem with the staff or getting a pool key after checkout. I will not be staying here again and won’t be recommending this hotel to anyone else.

I love that every thing was so sleek and clean!! The ambiance was amazing!!

Totally enjoyed our stay at the Conrad. From the time we stepped in the door we were greeted and handled with white glove service. The staff was enthusiastic about welcoming us and ensuring that every aspect of our stay was explained and detailed. We were even granted a complimentary upgrade to a stripe view room on the higher tiered floor.. The pools and staff surrounding them were a delight as well. Thank u to the amazing Conrad staff for making our trip so memorable. See ya next time!!!!