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"Staff was wonderful and helpful, to their best they could. Lots of confusion regarding valet, luggage transport to room (other guests as well). Room was pretty disappointing. Deadbolt was broke and non functional, pubes in tub and bathroom floor, vent blowing out air was gross. Crumbs from previous guest, dust covered every fixture and cabinet. We only stayed here for the location to the convention center. Not worth it, aside from the fact we didn’t get shot or mugged "

"🙂"

"From the time we arrived, we loved the vibe of 21C! Our stay exceeded or expectations! Upon visiting the area again, we will stay at 21C. Convenient to downtown venues and eateries, walkable to different exhibit a museums."

"We had to pay for parking. Great location if you like the downtown feel. Not the best for us. Will go back to staying at Hiltons for this price. "

"Wi-fi was great, location was great and staff were really nice!"

"Great property!!!! Close to attractions and anything you need in walking distance. Staff was extremely helpful and kind. Rooms, halls and restaurants very clean!!! Unfortunately, they understaffed for busy check in times. Long lines to valet and check in. Bar staff can’t make basic mixed drinks (old fashioned) so order a can/ bottle. I would stay again for sure!!! Great customer service trumps a mixed drink any time!!"

"Room was okay, definitely out dated. There was hair inside the bathtub wall. Possible from previous occupant."

"Very clean and secure hotel. Great staff and free breakfast as well. Will go back."

"The beds are incredibly uncomfortable unless being comfortable means sleeping on plywood for you. Pillows are not great either. "