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Embassy Suites by Hilton St. Louis Downtown

Photo gallery for Embassy Suites by Hilton St. Louis Downtown

Featured image
Indoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Embassy Suites by Hilton St. Louis Downtown

Embassy Suites by Hilton St. Louis Downtown

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
610 N 7th St, St. Louis, MO, 63101

Explore the area

  • Popular LocationBusch Stadium12 min walk
  • Popular LocationGateway Arch13 min walk
  • Popular LocationEnterprise Center18 min walk
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)19 min drive

Choose dates to view prices

About this area

St. Louis

Located in St. Louis, Embassy Suites by Hilton St. Louis Downtown is in the city centre and near a metro station. St. Louis Union Station Mini Golf and The St. Louis Wheel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gateway Arch National Park and Gateway Arch Visitor Center. Looking to enjoy an event or a game while in town? See what's happening at Dome at America’s Center or Busch Stadium. Guests appreciate the hotel's central location.

What's nearby

  • America's Center Convention Complex - 2 min walk
  • Dome at America’s Center - 3 min walk
  • Busch Stadium - 12 min walk
  • Gateway Arch - 13 min walk
  • Enterprise Center - 18 min walk

Getting around

  • Convention Center Station - 2 min walk
  • St. Louis Gateway Station - 5 min drive
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • Mango Peruvian Cuisine - 5 min walk
  • Stefano's - 5 min walk
  • Tigin Irish Pub - 5 min walk
  • Mizu Sushi Bar - 5 min walk
  • Charlie Gitto's Downtown - 5 min walk

About this property

Embassy Suites by Hilton St. Louis Downtown

3.5-star St. Louis hotel in Downtown St. Louis with free breakfast
An indoor pool, a fitness centre and a spa tub are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, valet parking and conference space. All 212 rooms provide conveniences such as sofa beds and fridges, plus MP3 docking stations and flat-screen TVs with cable channels. Guests will also find WiFi, wired Internet and microwaves. Housekeeping is available once per stay.
Embassy Suites by Hilton St. Louis Downtown offers 212 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with queen sofa beds. 37-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and espresso makers are provided.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free manager's reception

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (5000 square feet)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Mobile key entry

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel St. Louis Downtown
Embassy Suites St. Louis Downtown
Embassy Suites Hilton St. Louis Downtown Hotel
Embassy Suites Hilton St. Louis Downtown
Embassy Suites Hilton St Loui
Embassy Suites by Hilton St. Louis Downtown Hotel
Embassy Suites by Hilton St. Louis Downtown St. Louis
Embassy Suites by Hilton St. Louis Downtown Hotel St. Louis

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 544 out of 937 reviews
5 - Excellent 58%
Rating 4 - Good. 250 out of 937 reviews
4 - Good 27%
Rating 3 - Okay. 78 out of 937 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 937 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 937 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities
We were not informed there was no available parking until we arrived at the hotel. We’ve never been fans of valet parking and that was the only option. Room and air vents were very dusty.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who works there was excellent
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very rude and unprofessional. They did not want to answwr questions and/or assist you with anything. The valet staff was the only professional team. I will never stay there again.
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown struck me as old and depressing
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Valet parking was a mess upon arrival. Their valet blocks the entire block. I sat through 3 light cycles trying to turn on the street of the hotel. Due to the line, I decided to just go around the block and park in a garage until later (as did 4 other families). Upon checking in, Bianca was just standing there like a bump on a log. I told her I was checking in. Still no greeting. She didn't even open her mouth until I asked what she needed from me. She responded with an attitude that she needed my ID. She ran down the welcome letter, handed me the key, told me to pickup my offer letter off the desk and the elevators were around the corner. Never verbally told me the room number. I asked if there was alternative parking. Bianca replied, "Valet out front." I explained the backup and she said, "Valet is what we offer." Ok noted. Someone called with the same question and she gave the same curt answer. Hospitality is NOT her strong suit. The room was clean but is weathered. The couch cushion had a gapping hole on the top, stains and the sofa sleeper mattress was incredibly thin. The white tile in the bathroom has caked on dirt which almost looks like sand. The rubber strip on the shower door is visibly rusted. At checkout, valet took another 20 mins and caused a traffic jam. The stay was fine but could be in improved starting with moving Bianca to a different position. She's a horrible 2nd impression (following the parking disaster).
Stayed 1 night in Oct 2021