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Reviews

4.7 / 5Exceptional
1,601 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Lucky Plaza
    16 min walk
  • Popular Location
    Singapore Botanic Gardens
    7 min drive
  • Popular Location
    Mustafa Centre
    14 min drive
  • Airport
    Singapore (SIN-Changi)
    25 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Tower Wing, Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club, Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Tower Wing, Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Valley Wing, Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Tower Wing, Deluxe Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club, Deluxe Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Garden Wing, Deluxe Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 2 Single Beds, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Valley Wing, Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Family King

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Room, 2 Single Beds (Deluxe)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed (Horizon Club)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Garden Wing, Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Garden Wing, Suite, 1 Single Bed

    Room Amenities

    • Sleeps 3
    More details
  • Family Suite (Themed)

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Garden Wing, Premier Suite, Balcony

    Room Amenities

    • Sleeps 3
    More details
  • Valley Wing One-Bedroom Suite

    Room Amenities

    • Sleeps 3
    More details
  • Valley Wing, Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Double Room Single Use

    Room Amenities

    • Sleeps 5
    More details
  • Tower Wing, Grand Suite

    Room Amenities

    • Sleeps 4
    More details
  • Suite (Valley Wing Shangri-La)

    Room Amenities

    • Sleeps 5
    More details
  • Valley Wing, Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Valley Wing, Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Valley Wing One-bedroom Suite

    Room Amenities

    • Sleeps 2
    More details

About this area

Singapore

Located in Singapore, Shangri-La Hotel, Singapore is in the city centre and near a train station. National Museum of Singapore and National Gallery Singapore are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and National Orchid Garden. Travelling with kids? Don't miss Singapore Flyer and Universal Studios Singapore™. Our guests love the hotel's location for the nightlife.

Popular Location

What's nearby

  • Lucky Plaza - 16 min walk
  • Singapore Botanic Gardens - 7 min drive
  • Mustafa Centre - 14 min drive
  • Bugis Street Shopping District - 15 min drive
  • Singapore City Hall - 15 min drive

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 31 min drive
  • Singapore (SIN-Changi) - 25 min drive

Restaurants

  • Where to eat
  • The Waterfall – Garden-view restaurant offering Italian cuisine. Open daily.

About this property

Shangri-La Hotel, Singapore

Family-friendly Singapore hotel in Orchard, walk to Orchard Road
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 747 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Shangri-La Hotel, Singapore offers 747 forms of air-conditioned accommodation with minibars and a safe. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Breakfast available for a fee: SGD 43 for adults and SGD 21.5 for children
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

3 outdoor tennis courts
Aerobics classes
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room
Tennis
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Italian
Japanese
Korean
Malay
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Bathroom (partially open)
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

TV channels
premium channels
TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM. For details, please contact the property using the number provided on the booking confirmation email.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 43 for adults and SGD 21.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Singapore
  • Shangri La Singapore
  • Shangri-La Singapore
  • Shangri La Singapore
  • Shangri La Hotel Singapore
4.7

Exceptional

5 - Excellent
1,194
4 - Good
302
3 - Okay
74
2 - Mediocre
16
1 - Poor
15
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the hotel. The location is a bit far from everything but everything else is awesome. They weren't able to give a late checkout but it was only because they had someone else checking in. So no hard feelings. I had a great time

Stayed 1 night in Jan. 2020

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at the Shangri-La in Singapore downtown every year or so for 20 years. But this time we were very disappointed to find that, because we booked our stay through Expedia, the stay did not qualify for Golden Circle points. This despite the fact that we did try to book our desired rooms on the Shangri-La website, but the site said there were no vacancies on the days we needed.. When we visited Expedia, there were rooms available on the dates we needed. This isn't the first time we've found that we can't get the bookings we need from their website, but were able to book through Expedia. However on previous occasions we were not penalised in this way.

Stayed 5 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The room and view is really nice and the garden areas surrounding it really made the hotel feel like a fun place to hang around if not exploring more of the city. Not too far of a walk from anything but not the closest to much either. I think the service was pretty good but it took us forever to order a scoop of ice cream and even to get our luggage taken down after an hour wait but it’s still an amazing hotel to stay at :).

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Design and location. Food, esp the bakery. Staff were incredible

Stayed 2 nights in Dec. 2019

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