We paid a very high premium to stay at this location during the Palio race and doing so was a mistake. The road where the place is located is closed for some hours before the Palio race because the Palio parade uses this road. We were unable to return to the room during this time, even though we needed badly to go to the room. There was no blanket on the bed, only a sheet, and there was no blanket in the room for us to choose to use. The toilet paper ran out and there was no extra roll in the room. There is a step down from the bathroom to the bedroom, which is hard to see at night with no night light. Most hotels, at this price, include some sort of breakfast in Siena. Hamza's service was excellent, for sure. It is a bad location for the Palio and definitely not worth the premium price.