Verified
10/10 Excellent
Martina
12 Dec 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to traveling,
Martina
Stayed 1 night in Dec 2019
The Wood Family Retreat
3.5 star property
Travelers find a peaceful escape at this city center retreat, where pool lounging and spa treatments offer a perfect balance of relaxation and rejuvenation
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Photo gallery for The Wood Family Retreat
The Wood Family Retreat, in the city's heart, feels worlds away from the bustle. Guests enjoy continental breakfast, an outdoor pool, and onsite spa treatments. The Retreat restaurant offers local specialties, and in-room WiFi keeps everyone connected.
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Spa
- Free airport shuttle
- Pet-friendly
- Free Wi-Fi
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Family Double Room, Pool View
Family Double Room, Pool View
- Sleeps 2
- 1 Double Bed
View all photos for Family Twin Room, Pool View
Family Twin Room, Pool View
- Garden view
- 21 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Family Bungalow, Pool View
Family Bungalow, Pool View
- 3 bedrooms
- Sleeps 6
- 2 Double Beds and 1 Queen Bed
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About the area
Located in Siem Reap, The Wood Family Retreat is in the city centre. Eric & Thierry Stocker and Apsara Theatre are cultural highlights, and some of the area's activities can be experienced at Angkor Wat Putt and Angkor Golf Resort. Water Park Khnar Siem Reap and Khmer Ceramics & Fine Arts Centre are also worth visiting. Visit our Siem Reap travel guide
Veal, Chreav, Siem Reap, Siem Reap, 17252
What's nearby
Pub Street6 min drive - 3.1 km
Old Market Area6 min drive - 3.1 km
Angkor Wat15 min drive - 9.9 km- Angkor Wat Putt12 min walk - 1.0 km
- Eric & Thierry Stocker3 min drive - 1.6 km
Getting around
- Siem Reap Angkor Intl. Airport (SAI)57 min drive
Restaurants
- កាំមឹ កាហ្វេ Kanmu #かんむ4 min drive
- Joe's Burger Bar & Grill3 min drive
- Summer Cafe2 min drive
- Street 27 Restaurant4 min drive
- Kanell3 min drive
About this property
The Wood Family Retreat
Hotel near Pub Street
You can look forward to free continental breakfast, a free return airport shuttle and a poolside bar at The Wood Family Retreat. Take some time to relax at the on-site spa. The on-site local cuisine restaurant, Retreat, offers breakfast, lunch and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
- An outdoor pool
- A 24-hour front desk, massage treatment rooms and smoke-free property
Room features
All guest rooms at The Wood Family Retreat offer comforts, such as free international calls and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
Other amenities include:
- Heating and fans
- Showers, bidets and free toiletries
- 32-inch flat-screen TVs with premium channels
- Separate sitting areas, separate dining areas and children's slippers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking
- 24-hour free return airport shuttle at scheduled times and on request
Food and drink
- Free continental breakfast available daily 6:30 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Snack bar/deli
Restaurants on site
- Retreat
Things to do
- Full-service spa
- Outdoor pool
Family friendly
- Outdoor pool
- Separate in-room dining area
- Snack bar/deli
Conveniences
- 24-hour front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Business services
- 24-hour business centre
Outdoors
- Garden
Full-service spa
- 2 treatment rooms
- Couples treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bidet
- Children's slippers
- Dressing gowns
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with premium cable channels
- Pay films
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Late-night room service
- Minibar
- Separate dining area
More
- Air conditioning
- Desk
- Fan
- Free international calls
- Free local calls
- Heating
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Property is also known as
The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap
Frequently asked questions
Does The Wood Family Retreat have a pool?
Yes, this property has an outdoor pool.
Is The Wood Family Retreat pet-friendly?
Yes, pets are allowed at this property.
How much is parking at The Wood Family Retreat?
There is free parking nearby.
What time is check-in at The Wood Family Retreat?
Check-in start time: 6:00 AM; check-in end time: midnight.
What time is check-out at The Wood Family Retreat?
Checkout is at noon.
Does The Wood Family Retreat provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is The Wood Family Retreat located?
Located in the heart of Siem Reap, this spa hotel is within 1 mile (2 km) of Angkor Wat Putt and Eric & Thierry Stocker. Wat Damnak and Wat Dam Nak are also within 3 miles (5 km).
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Reviews
The Wood Family Retreat Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.0
Amenities
6.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Expedi
20 Apr 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do never book this hotel!!!
The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Expedi
Stayed 3 nights in Apr 2022
Verified
2/10 Terrible
Verified traveller
18 Aug 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Verified traveller
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Verified traveller
14 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy bungalows and friendly staff
A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Verified traveller
Stayed 4 nights in Jan 2020
Verified
10/10 Excellent
Verified traveller
22 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 1 night in Jan 2020