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Jaya House River Park

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2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
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Overview of Jaya House River Park

Jaya House River Park

5 out of 5

5.0/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationMiniature Replicas of Angkor’s Temples10 min walk
  • Popular LocationSiem Reap Royal Residence15 min walk
  • Popular LocationAngkor Shopping Center16 min walk
  • AirportSiem Reap (REP-Siem Reap Intl.)19 min drive

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About this area

Siem Reap

Next to a golf course and in the city centre, Jaya House River Park is in an area with good airport proximity. Angkor Wat and Ta Prohm Temple are notable landmarks, and travellers looking to shop may want to visit Pub Street and Angkor Night Market. Travelling with kids? Consider Cambodian Cultural Village and ArtBox. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with horse riding and mountain biking. Guests appreciate the hotel's central location.
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Map
Popular Location

What's nearby

  • Charles de Gaulle Road - 5 min walk
  • Miniature Replicas of Angkor’s Temples - 10 min walk
  • Royal Garden - 14 min walk
  • Siem Reap Royal Residence - 15 min walk
  • Angkor Shopping Center - 16 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 19 min drive

Restaurants

  • Peace Cafe - 4 min walk
  • Lava - 5 min walk
  • L'Oasi Italiana - 5 min walk
  • Mahob Khmer restaurant - 7 min walk
  • Mie - 7 min walk

About this property

Jaya House River Park

5-star, family-friendly hotel near Royal Garden
2 outdoor pools, a full-service spa and a restaurant are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 36 soundproofed rooms feature free WiFi and minibars. Guests can enjoy jetted bathtubs, and other standard amenities include balconies or patios, sitting areas and flat-screen TVs.
Jaya House River Park offers 36 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

River Park Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Free full breakfast available daily 6 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Art gallery
  • Bike tour information
  • Bike parking
  • Bike storage
  • Canoeing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Private picnics
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French

Business services

  • Computer station
  • Conference space (969 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 4 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 59.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests under 5 years old are not allowed in the spa

Property is also known as

Jaya House River Park Hotel Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel Siem Reap

Frequently asked questions

5.0
Exceptional
Rating 5 - Excellent. 85 out of 88 reviews
5 - Excellent 97%
Rating 4 - Good. 3 out of 88 reviews
4 - Good 3%
Rating 3 - Okay. 0 out of 88 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 88 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 88 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, very friendly and helpful. Loved having the tuk tuks available and a phone to use to call them when we needed to be picked up. the room was big, clean and very comfortable. we made use of the soft drinks in the mini refrigerator. the breakfast and lattes were excellent. And we loved the massage and the pool
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding And second to none. Staff were the friendliest we have ever come Across and could not done anything more to ensure you was well looked after
Stayed 4 nights in Jan 2020

5/5 Excellent

Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel Experience
This was the best hotel experience I have ever had. Simply amazing. I was so impressed with check in and my first impression that I booked another night 30 minutes after arriving. -Adorable, well kept grounds with two amazing pools -Staff were the best I have ever encountered. Helpful, nice, seem genuine, always smiling, often call you by name, offer to spray you with their home-made great smelling bug spray every time you leave hotel -Delicious free buffet breakfast with many options -Free drink upon arrival (anything you want), free mini bar, free water bottle to refill around the hotel rather than using plastic, free laundry, FREE MASSAGE in their beautiful spa, free tuk tuk around town whenever you want & will come pick you up whenever you are ready to come back -Care about the environment and are pretty much plastic free which is super impressive -Bed and pillows were extremely comfortable, along with the pillows/cushions at the pool -Lovely bathroom with a delightful shower & bathtub -Peaceful bar with a great happy hour deal that is a nice place to relax at sunset -Be sure to go to Peace Cafe a few minute walk away - great food & fare trade shop with well priced, cute souvenirs that people will actually want :)
Stayed 1 night in Nov 2019