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Shintana Saya Residence

Photo gallery for Shintana Saya Residence

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Shintana Saya Residence

Shintana Saya Residence

4 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap

Explore the area

  • Popular LocationAngkor Wat7 min walk
  • Popular LocationCharles de Gaulle Road12 min walk
  • Popular LocationAngkor Archaeological Park2 min drive
  • AirportSiem Reap (REP-Siem Reap Intl.)9 min drive

Choose dates to view prices

About this area

Siem Reap

Located in Siem Reap, Shintana Saya Residence is in the business district and near the airport. Angkor Wat and Charles de Gaulle Road are local landmarks, and travellers looking to shop may want to visit Pub Street and T Galleria by DFS. Travelling with kids? Consider Cambodian Cultural Village and ArtBox.

What's nearby

  • Angkor Wat - 7 min walk
  • Charles de Gaulle Road - 12 min walk
  • Killing Fields Memorial - 14 min walk
  • Angkor Archaeological Park - 2 min drive
  • National Road 6 - 3 min drive

Restaurants

  • Crystal Angkor Restaurant - 18 min walk
  • New Hope Cambodia Restaurant - 3 min drive
  • RedBuff Coffee Shop - 3 min drive
  • Changkran Khmer Restaurant - 3 min drive
  • Les Bambous Luxury Hotel - 3 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 9 min drive

About this property

Shintana Saya Residence

4-star, family-friendly hotel, walk to Angkor Wat
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. All 9 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Premium bedding and separate baths and showers are standard, as are flat-screen TVs with cable channels.
Shintana Saya Residence offers 9 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: USD 12 for adults and USD 6 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Bike rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Mountain biking
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Khmer
  • Thai

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 12 for adults and USD 6 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 202 out of 212 reviews
5 - Excellent 95%
Rating 4 - Good. 9 out of 212 reviews
4 - Good 4%
Rating 3 - Okay. 0 out of 212 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 212 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 212 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection on every level
PERFECTION: I cannot begin to express my gratitude to Mr. Sithi and the rest of the staff there at Shintana Saya Residence for how well they took care of my wife and son on their recent stay. They treated them like family and went beyond anything we have ever experienced in our travels. During my reservation, I mentioned it was my son's birthday. When they arrived, the entire staff surprised him with a cake with his name on it and sang Happy Birthday for him! They then continued to provide service that rivals any 5 star hotel with the utmost kindness and professionalism. From the free airport shuttle, to the surprise cake, to the impeccable service, made to order breakfast, helping book tours... every step of our experience with this hotel was perfect. We cannot begin to recommend them enough. PLEASE book with them and refer them to your friends. You will not regret staying with them!
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very personal, helpful and friendly staff. Really delicious lunch & dinner menu! Could use a bit more furniture in the rooms to put personal things, some mosquitos around.
Stayed 5 nights in Jan 2020

5/5 Excellent

Stayed 3 nights in Dec 2019