Pacific Hotel & Spa

Photo gallery for Pacific Hotel & Spa

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
View from Room

Overview of Pacific Hotel & Spa

Pacific Hotel & Spa

5.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap

Explore the area

  • Popular LocationCambodian Cultural Village8 min walk
  • Popular LocationBoxville Siem Reap10 min walk
  • Popular LocationWar Museum Cambodia13 min walk
  • AirportSiem Reap (REP-Siem Reap Intl.)4 min drive

Choose dates to view prices

About this area

Siem Reap

Next to a golf course and in the business district, Pacific Hotel & Spa is in an area with good airport proximity. Angkor Wat and Wat Kesararam are local landmarks, and some of the area's activities can be experienced at Angkor Golf Resort and The Happy Ranch Horse Farm. Travelling with kids? Consider Cambodian Cultural Village and ArtBox. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Cambodian Cultural Village - 8 min walk
  • Boxville Siem Reap - 10 min walk
  • War Museum Cambodia - 13 min walk
  • Angkor Golf Resort - 5 min drive
  • Killing Fields Memorial - 6 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 4 min drive

Restaurants

  • Island Restaurant — 1 min walk
  • Neary Khmer Restaurant - 3 min drive
  • Angkor Mondial - 3 min drive
  • Vegetal Wonder - 3 min drive
  • RATANA Restaurant - 4 min drive

About this property

Pacific Hotel & Spa

5-star, family-friendly hotel near Angkor Wat
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and a free manager's reception. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 236 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy spring water baths, and other standard amenities include minibars, separate baths and showers and TVs.
Pacific Hotel & Spa offers 236 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ananda Spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 2 kilometers
  • Limo/town car service

Food and drink

  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 poolside bar and 1 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 9 holes of golf
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Khmer

Business services

  • 24-hour business centre
  • Conference centre (3897 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • 21-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 162 out of 287 reviews
5 - Excellent 56%
Rating 4 - Good. 102 out of 287 reviews
4 - Good 36%
Rating 3 - Okay. 17 out of 287 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 287 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 287 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Put in a side wing far from reception One pool area in repair
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Stayed 10 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
Stayed 2 nights in Nov 2019