Metta Residence & Spa

Photo gallery for Metta Residence & Spa

Featured image
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio

Overview of Metta Residence & Spa

VIP Access

Metta Residence & Spa

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Phum Salakamreuk, Sangkat Salakamreuk, Siem Reap, 17251

Explore the area

  • Popular LocationWat Damnak4 min drive
  • Popular LocationSiem Reap Art Center Night Market4 min drive
  • Popular LocationWat Preah Prom Rath4 min drive
  • AirportSiem Reap (REP-Siem Reap Intl.)12 min drive

Choose dates to view prices

About this area

Siem Reap

Located in Siem Reap, Metta Residence & Spa is in an area with great airport proximity. Angkor National Museum and ArtBox are cultural highlights, and some of the area's landmarks include Angkor Wat and Charles de Gaulle Road. Travelling with kids? Consider Water Park Khnar Siem Reap and Cambodian Cultural Village. Make sure you don't miss outdoor adventures like ziplining, mountain biking and hiking/biking trails.

What's nearby

  • Wat Damnak - 4 min drive
  • Old Market Area - 4 min drive
  • Phsar Chas Market - 4 min drive
  • Siem Reap Art Center Night Market - 4 min drive
  • Wat Preah Prom Rath - 4 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 12 min drive

Restaurants

  • La Kh’Mère Poulart - 14 min walk
  • Georges Rhumerie restaurant - 14 min walk
  • Cuisine Wat Damnak - 17 min walk
  • Vitking House 2 - 17 min walk
  • Genevieve’s - 17 min walk

About this property

Metta Residence & Spa

5-star, family-friendly hotel near Pub Street
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 34 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted bathtubs, and other standard amenities include balconies or patios, dining areas and LED TVs.
Metta Residence & Spa offers 34 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate dining areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Visakha Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Bike rentals
  • Children's pool
  • Full-service spa
  • Horse riding/hire
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free babysitting/childcare
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Library
  • Newspapers in reception
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Khmer
  • Spanish
  • Thai

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa

Property is also known as

Metta Residence Hotel Siem Reap
Metta Residence Hotel
Metta Residence Siem Reap
Metta Residence
Metta Residence Spa
Metta Residence Spa
Metta Residence & Spa Hotel
Metta Residence & Spa Siem Reap
Metta Residence & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 181 out of 218 reviews
5 - Excellent 83%
Rating 4 - Good. 33 out of 218 reviews
4 - Good 15%
Rating 3 - Okay. 3 out of 218 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 218 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 218 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and attentive. Highly recommend...
Stayed 21 nights in Mar 2020

5/5 Excellent

Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay-cation venue
All staffs are very polite at all times. The food is good. Place and rooms are clean at all times
Stayed 3 nights in Jan 2020