Koulen Hotel

Photo gallery for Koulen Hotel

Primary image
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Balcony

Overview of Koulen Hotel

Koulen Hotel

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

Explore the area

  • Popular LocationWat Preah Prom Rath12 min walk
  • Popular LocationPub Street13 min walk
  • Popular LocationAngkor Night Market13 min walk
  • AirportSiem Reap (REP-Siem Reap Intl.)15 min drive

Choose dates to view prices

Premier Suite Room, 2 Bedrooms- Free Pickup

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Luxury Suite Room, 1 Bedroom - Free Pickup

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Four-Bedroom Family Suite - Free Pickup

  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

Luxury Twin Room (2 Single Bed OR 1 Twin Bed)

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

Premier Family Suite, 3 Bedrooms - Free Pickup

  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 King Beds

About this area

Siem Reap

Koulen Hotel is located in Downtown Siem Reap, a neighbourhood in Siem Reap, and is in a shopping district. Angkor Archaeological Park and Angkor Wat are notable landmarks, and travellers looking to shop may want to visit The Heritage Walk and Pub Street. Travelling with kids? Don't miss Cambodian Cultural Village.

What's nearby

  • Angkor Shopping Center - 2 min walk
  • The Heritage Walk - 2 min walk
  • Wat Preah Prom Rath - 12 min walk
  • Pub Street - 13 min walk
  • Angkor Night Market - 13 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 15 min drive

Restaurants

  • The Coffeeholic in Siem Reap - 3 min walk
  • Grill Wine Café - 3 min walk
  • Koulen II restaunt - 3 min walk
  • Le Connaisseur - 3 min walk
  • Curry Walla - 5 min walk

About this property

Koulen Hotel

Family-friendly Siem Reap aparthotel in Downtown Siem Reap, near The Heritage Walk
This smoke-free aparthotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free manager's reception. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a living room and a dining area, and other amenities include free WiFi and a balcony.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate living rooms. LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Siem Reap aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Champa Spa. Services include massages.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, French, Khmer, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sunloungers
  • Umbrellas
  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Sala Dining

Kitchen

  • Fridge
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Rice cooker
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available

Bathrooms

  • Shower
  • Slippers
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height bed
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Health club
  • Bike hire on site

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 66 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 12 for adults and USD 6 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 60 out of 78 reviews
5 - Excellent 77%
Rating 4 - Good. 16 out of 78 reviews
4 - Good 21%
Rating 3 - Okay. 2 out of 78 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 78 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 78 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis is theheart of the Old French Quarter, next to the Royal Palace. Largest luxury rooms in Siem Reap. Easy walking area. Excellent staff.
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped into the Koulen Hotel we knew we were at an amazing place. Everything from the staff, the rooms, and the location were beyond our expectations. In regards to the staff, they are all extremely accommodating and some of the kindest people I've ever met. They made myself, wife, and 2 young kids feel special our entire stay. The rooms are absolutely huge and have everything you need. The location is perfect in my opinion. Close to the Heritage Mall should you need any food and close enough to the markets and Pub Street if you want to explore (10 mins walk) but far enough away to make for a serene and relaxed environment. I HIGHLY recommend the Koulen Hotel to anyone visiting Siem Reap. We absolutely loved our stay and the kids are still talking about the pool and the amazing people.
Stayed 11 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
Great location next to the new Heritage Walk. Could walk to the Angkor Watt Museum, Tuk-tuks to Pub Street. Nice swimming pool and court yard. 2 bedroom was pleasant with living room and kitchen. Had lunch twice and the food was very good. Excellent breakfast. Arranged drivers for Angkor Watt days with hotel.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Very best service, they even helped me to change the SIM on my phone. Everyone was very helpful. Good breakfast.
Stayed 3 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with amazing staff!!
I have to say the most memorable part of my stay at Koulen was the staff and the service. The place itself is nice, large suites, quiet location. The TV wasn’t working too well because it seemed older and the pillows were a bit stiff. All very minor in comparison to the service, food and pool! Loved the large pool/area with plenty of sun. Food was pretty decent and the staff were so helpful. I would recommend staying at Koulen if you don’t want to be too near Pub Street but close enough where it’s a 10-15 min walk or 5 min Tuk Tuk ride away.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities
This property is a wonderful place to stay for your holiday vacation. Everyone is happy to help you in any way they can. They helped us get a tour guide and and driver with a car those two were the greatest as well. Ask for Mr. Sok to be your driver anywhere. He is very patient and helpful with all you want. Our tour guide Mr Chi was so knowledgeable about his country and the area. The hotel provided us both of these gems. If you are wanting a quiet comfortable place to stay near everything there is to do, this is the place to choose
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019