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Overview of Koulen Hotel

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Featured image
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Balcony

Koulen Hotel

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Free airport shuttle

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationWat Preah Prom Rath12 min walk
    Popular LocationPub Street13 min walk
    Popular LocationAngkor Night Market13 min walk
    AirportSiem Reap (REP-Siem Reap Intl.)16 min drive

Choose dates to view prices

Four-Bedroom Family Suite - Free Pickup

  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

Premier Family Suite, 3 Bedrooms - Free Pickup

  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 King Beds

Luxury Suite Room, 1 Bedroom - Free Pickup

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite Room, 2 Bedrooms- Free Pickup

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Luxury Twin Room (2 Single Bed OR 1 Twin Bed)

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

About this area

Siem Reap

Located in Siem Reap, Koulen Hotel is in the city centre. Angkor Archaeological Park and Angkor Wat are notable landmarks, and travellers looking to shop may want to visit The Heritage Walk and Pub Street. Travelling with kids? Don't miss Cambodian Cultural Village.
Popular Location

What's nearby

  • Angkor Shopping Center - 2 min walk
  • The Heritage Walk - 2 min walk
  • Wat Preah Prom Rath - 12 min walk
  • Pub Street - 13 min walk
  • Angkor Night Market - 13 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 15 min drive

Restaurants

  • Sala Dining — 1 min walk
  • Kroya Restaurant - 4 min walk
  • Curry Walla - 5 min walk
  • Lilypop - 6 min walk
  • Bong Srey Mith Laor - 6 min walk

About this property

Koulen Hotel

Family-friendly Siem Reap aparthotel in Downtown Siem Reap, walk to Royal Garden
This smoke-free aparthotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas, a free airport shuttle and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a living room and a dining area, and other amenities include free WiFi and a balcony.
Koulen Hotel offers 66 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate living rooms. LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Siem Reap aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Children's pool
  • Childcare (surcharge)

Kitchen

  • Fridge
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Rice cooker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Slippers

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height bed
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Health club
  • Bike rentals on site

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 66 rooms

Where to eat

  • Sala Dining – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 12 for adults and USD 6 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 59 out of 77 reviews
5 - Excellent 77%
Rating 4 - Good. 16 out of 77 reviews
4 - Good 21%
Rating 3 - Okay. 2 out of 77 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 77 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 77 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped into the Koulen Hotel we knew we were at an amazing place. Everything from the staff, the rooms, and the location were beyond our expectations. In regards to the staff, they are all extremely accommodating and some of the kindest people I've ever met. They made myself, wife, and 2 young kids feel special our entire stay. The rooms are absolutely huge and have everything you need. The location is perfect in my opinion. Close to the Heritage Mall should you need any food and close enough to the markets and Pub Street if you want to explore (10 mins walk) but far enough away to make for a serene and relaxed environment. I HIGHLY recommend the Koulen Hotel to anyone visiting Siem Reap. We absolutely loved our stay and the kids are still talking about the pool and the amazing people.
Stayed 11 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
Great location next to the new Heritage Walk. Could walk to the Angkor Watt Museum, Tuk-tuks to Pub Street. Nice swimming pool and court yard. 2 bedroom was pleasant with living room and kitchen. Had lunch twice and the food was very good. Excellent breakfast. Arranged drivers for Angkor Watt days with hotel.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020