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Reviews of BB Angkor Green Resort

5 out of 5
BB Angkor Green Resort
Route 07, Borei Seng Nam II, Sangkat Srange, Siem Reap, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big, clean and beautiful. But the hotel is far from airport and downtown
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful chalet style hotel with nice facilities
This is a beautiful hotel, with nice facilities for families: Pool with slides and children toys, pool bad, Spa, children play room, gym and veeeery spacious accomodations. The staff was extremely nice and hepful, always with a smile. The cons: breakfast very limited and a bit far from the city center (Always tuk tuk and free shuttle available if you want to go though). Also the area is very dusty in dry season, so the rooms were not squeakly-clean, but it is not really their fault, as all of Siem Reap is basically covered in dust. We enjoyed our stay and would definitely stay bakc if we have the chance.
Stayed 5 nights in Mar 2020
Response from P on 13 Mar 2020
Dear Carlos, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe. No Jetted tub.
The Hotel was very good! The suite we stayed in was clean and the bed was comfortable. Breakfast was good with several meals to choose from. Our only complaint was that the room advertised a jetted tub. According to the staff, there are no jetted tubs. There is a common area jacuzzi though.
Stayed 3 nights in Feb 2020
Response from P on 19 Feb 2020
Dear Benjamin Greetings from BB Angkor Green Resort in Siem Reap, Cambodia. On behalf of BB Angkor Green Resort team and colleague would like to say thank you so much for your stay and feedback our hotel. We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We are sure that will not happen again in future. We hope to see you near future again. Best regards, Management Team

10/10 Excellent

Leah, California

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing place to stay for this vacation. Love the humongous room; very clean and humble staff. Affordable price; quiet and kids friendly and awesome environment. Will stay again next vacation...
Stayed 1 night in Jan 2020
Response from p on 2 Feb 2020
Dear Leah, Thank you for choosing BB Angkor Green Resort for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like paradise in Cambodia
This location is about one year old, and its occupancy was very low for the start of tourism season. Staff was exceptionally friendly, and they went out of their way to provide every service. My girlfriend had an illness during our stay and needed the hospital on our second night there. Due to "infrastructure" in Cambodia, we needed a tuk tuk for hospital transport, which the front desk was able to locate for us at 3 AM. The atmosphere and accomodations are better than the photos. Don't hesitate to book your stay here.
Stayed 1 night in Nov 2019
Response from P on 11 Nov 2019
Dear Luke, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the resort. The resort is very family friendly and the kids loved the pool slides. The resort is a little far from Siem reap itself but there is a shuttle service that runs for free from the hotel and it is not expensive to get a taxi or tuk tuk. The resort restaurant was nice but you wouldn’t want to eat there every night. The hotel spa was great I had a few different massages that were good value for money and very relaxing. All the staff were very attentive and I would definitely stay at the resort again.
Stayed 4 nights in Aug 2019
Response from P on 15 Aug 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Couldn’t not be happier with our stay. Love the BB Angkor Green, will stay there next time!
Stayed 3 nights in May 2019
Response from P on 17 May 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids friendly resort
We stayed 5 nights in BB Angkor Green Resort, and feel very comfortable and enjoyable. The main reason I chose this hotel was that there is only one hotel with water slides in Angkor’s hotel. My kids (aged 6,10) love them so much, played in the pool with lots of fun. Absolutely it is a good choice with kids family staying. All staffs in hotel are very helpful and polite. Free shuttle for airport and 3 scheduled per day to city and back that is great ! Love it! Thanks all lovely staffs.
Stayed 5 nights in Apr 2019
Response from P on 3 May 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It’s a beautiful hotel one of the nicest I have stayed at. Only thing I did not like it was so far away from everything. The are very nice with rides to town that was very nice of them
Stayed 2 nights in Mar 2019
Response from S on 6 Apr 2019
Dear Value Guest, Thank you for taking the time to share your feedback with us, we appreciate hearing all of the excellent comments. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Kindest regards, The Management team,

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic base for families to visit Siem Reap. It is close to the airport and very far from town, so be aware that to go into town will be a 20 min tuktuk ride. If you want to be able to walk to other eateries, this is not the resort for you. It’s beautifully designed and incredibly green. The Swimming pool was just what my young girls needed after a hit morning exploring the Temples. The menu is fine, and they will deliver any food/ drinks to your room. We had a well-equipped kitchen we could use, two bathrooms, a huge living/dining space, and very comfortable beds. The staff were always very happy to make any arrangements for you. I’d highly recommend it to people with young families.
Stayed 5 nights in Mar 2019
Response from Sok on 1 Apr 2019
Dear Value Guest, Thank you for taking the time to share your feedback with us, we appreciate hearing all of the excellent comments about BB Angkor Green Resort. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Kindest regards, The Management team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An green living environment.wonderful service in Siem Reap.
Stayed 4 nights in Mar 2019
Response from Sok on 26 Mar 2019
Dear Value Guest, Thank you for taking the time to share your feedback with us, we appreciate hearing all of the excellent comments, especially about our service. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Wishing you a lovely holiday! Kindest regards, The Management team,

10/10 Excellent

Deborah, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Enjoy Yourself
My stay here was very pleasant because of the staff. They went above and beyond to ensure that I was happy. I enjoyed the natural and beautiful tropical garden surroundings. I found many relaxing activities such as swimming and a sauna. Chob and all of the staff were friendly and accommodating. There is many tour options available for trips to the temples and the transportation is easy to find and inexpensive.
Stayed 3 nights in Feb 2019
Response from Un Sok on 6 Mar 2019
Dear Value Guest Thank you for taking the time to share your feedback with us, we appreciate hearing all of the excellent comments, especially about our staff, garden and room. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Kindest regards, The Management team,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in this hotel. Unique atmosphere, friendly staff, big rooms, tasty food.
Stayed 3 nights in Feb 2019
Response from P on 8 Feb 2019
Dear Value Guest, Thank you for choosing BB Angkor Green Resort for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean rooms, people at the front desk fantastic, great poo, great amenities, great food!
Stayed 1 night in Jan 2019
Response from P on 23 Jan 2019
Dear Value Guest, Thank you for choosing BB Angkor Green Resort for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your enjoyable time at our hotel. We hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Raghu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and courteous staff who were all friendly - especially Pheap in the reception who received us. Children friendly resort - kids loved the pool. Room was in very good condition and well kept. Kitchen was very useful as we cooked. Overall very good ambience for family..
Stayed 4 nights in Dec 2018
Response from P on 25 Dec 2018
Dear Raghu, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

4/10 Poor

Andrin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Kein 5 Stern…
Gut war: -die Mitarbeiter waren freundlich und gaben sich mühe -Sie haben einen guten Tuktukfahrer -es waren einige tuktukfahrten und ein Flughafentransfer inklusive. Schlecht war: -Wir waren die enzigen Gäste, da der neue Flughafen auf der anderen Seite der Statt eröffnet hat, läuft es nicht mehr… -Es war nicht sauber (Spinnenweben und dreck unter dem Bett) -Wihrlpool war nicht in betrieb und sehr dreckig -Das Essen ging sehr lange und war eher schlecht -Es ging ca. 25Minuten, bis sie die Zahlung mit der Kreditkarte verarbeitet haben. Wir gehen sicher nicht mehr. Die Preis/Leistung stimmt gar nicht.
Stayed 7 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대박숙박
아주 완벽합니다 대박
Stayed 5 nights in Jan 2020
Response from p on 2 Feb 2020
Dear Value Guest, Thank you for choosing BB Angkor Green Resort for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were so nice and they were so helpful to help us everything
Stayed 3 nights in Jan 2020
Response from p on 2 Feb 2020
Dear Value Guest, Thank you for choosing BB Angkor Green Resort for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

JOSE MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo !! personal siempre dispuestos a ayudar
Stayed 1 night in Oct 2019
Response from P on 11 Nov 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

SOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 상냥한 직원과 좋은 시설이 포인트
조금 한적한 곳에 있다는 점만 제외하고 전부 좋았습니다 공항과 가깝다는 것이 장점이기도 합니다 직원들도 모두 친절하고 상냥합니다 또 가고 싶을 정도!
Stayed 1 night in Aug 2019
Response from P on 22 Oct 2019
Dear SOYOUNG, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne grüne Hotelanlage super ruhig gelegen und mit tollen großen Bungalows. Alles sauber und besonders für Familien hervorzuheben ist der Pool mit Rutschen und schönem Spielbereich. Das Frühstück war a la Carte und sehr lecker. Danke Mr. Likar für die netten Gespräche und Tips am Frühstück. Das Personal war generell stets freundlich. Das Hotel ist erst wenige Monate alt und es gibt noch ein paar Kleinigkeiten zu verbessern die wir einfach an dieser Stelle gerne anbringen möchten. Die kostenfreien Shuttelzeiten in die doch weit entfernte stadt sollten angepasst werden. Momentan gibt es einen morgens, einen mittags und einen abends um 18.30 in Richtung Stadt allerdings besteht die möglichkeit wieder raus zu fahren abends erst um 21.30 und das ist für Kinder dann doch zu spät. Für die Taxifahrer in der Stadt ist die unterkunft eher schwer zu finden und es kann abenteuerlich werden. Für Leute die nur auf Touren sind ist das jedoch kaum ein Problem. Auch zu verbessern wäre meiner Meinung nach am Frühstück für Kinder wenigstens ein Glas Wasser kostenlos zu servieren. Es gab für Kinder morgens nur Saft kostenfrei (klar so viel man wollte), aber sonst halt leider nichts. Für ein kleines Wasser mussten wir 2 USD draufzahlen. Das fanden wir echt heftig... auch wurde im Gespräch irgendwann kurz vor dem Check out erwähnt dass es kostenfreie Fahrräder zu leihen gibt, diese Information wäre beim Check in sehr hilfreich gewesen. Es war trotzdem ein toller Aufenthalt.
Stayed 3 nights in Mar 2019
Response from Sok on 25 Mar 2019
Dear Value Guest, Thank you so much for taking the value time to share your experience. It is always wonderful to receive such positive feedback particular about staff and services. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Kindest regards, The Management team,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
1LDK
リビング、ダイニング、キッチンがついたとても広い部屋。エアコンはベッドルームのみ。冷蔵庫の水、コーラ、ビール各2本が無料だった。
Stayed 1 night in Feb 2019
Response from Sok on 6 Mar 2019
Dear Value Guest Thank you for taking the time to share your feedback with us. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Kindest regards, The Management team,

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class resort
fantastisk sted, ligger lidt væk fra centrum, men der er altid en tultuk i nærheden. Fin for børn.
Stayed 1 night in Feb 2019
Response from The Management team, on 20 Feb 2019
Dear Value Guest, Thank you for taking the time to share your feedback with us, we appreciate hearing all of the excellent comments. All of staff at BB Angkor Green Resort is looking forward to welcoming you again in the near future. Wishing you a lovely holiday! Kindest regards, The Management team,

10/10 Excellent

Liling, Kaohsiung, tw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然在郊區，但有免費接駁車到巿區，幾乎每晚都坐接駁車逛夜士。飯店設施都很棒！但我們住的是家庭景觀房面對泳池，在客廳及廚房是沒有冷氣的，所以有開火時，用餐會較熱一點點，而在房間內就有冷氣了！雖如此，也不影響我對這飯店的稱讚，畢竟員工都很親切合善。有機會再來暹粒的話，我會選擇再入住。
Stayed 4 nights in Jan 2019
Response from P on 1 Feb 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카보디아 최고의 어린이 수영장을 보유하고 있습니다!! 7세 6세 남자아이 둘과 함께 숙박했고 한국어 아용후기가 없어서 정말 사진과 같은 시설인지 확신하지 못하고 출발했는데 ..정말 사진보다 훨씬 분위기가 좋았고 직원들도 친절했습니다 수영장은 사진과 동일합니다 리조트 규모는 작지만 작은만큼 관리가 잘되어있습니다 단점은 조식이 약간 부실, 시내에서 멀다 정도 입니다 어린이 동반 가족여행 호텔로 강력추천합니다 여기 묵은뒤에 시내에 5성급 호텔에 목었는데 아이들은 수영장 시설때문에 오히려 투덜거릴 정도였습니다 ㅋ
Stayed 4 nights in Jan 2019
Response from P on 1 Feb 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein schönes neues,komfortables und grünes Paradies
Es ist ein sehr schönes neues Hotel mit viel Grün und ausgezeichneten komfortablen Zimmer mit luxuriösen , Ein sauberer Pool, Jacuzzi, ein Freiluft -fitnessstudio etc. Das Personal angefangen bei dem sehr tüchtigen Manager Mr. Lee bis zum Staff im Restaurant Mr LiKa and Mr. Arn bis zum Fahrer Mr. Both und dem Housekeeping sind alle sehr liebenswürdig und freundlich. Hervorzuheben ist auch der kostenlose Shuttle einmal am Tag nach Siam Reap. Das Resort ist weit ab und leider in einer nicht so so schönen, steppigen und verhüllten Gegend. Innen aber ist es ein grünes komfortables Paradies mit sehr freundlichen und bemühten Staff. Mr.
Stayed 5 nights in Jan 2019
Response from P on 23 Jan 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に良いホテル
ロケーションを除けば非常に良いホテルでした。 特にプールが最高でした、また機会があれば利用したいと思います。
Stayed 1 night in Jan 2019
Response from P on 23 Jan 2019
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at BB Angkor Green Resort. Best regards, Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了位置其他都是完美，适合包车的自由行游客
酒店是2017年开业的所以非常新，实景和图片上没有差~ 可能因为只有20多件房所以工作人员会记得住客提供尽可能的服务且非常热情每天笑脸迎人。酒店的设施、质量和清洁度都很好，尤其健身房在自然的环境中更加舒适。唯一美中不足的就是位置，距离town（old market/pub street）很远很远，酒店每天免费的往返班车是1830-2130和1930-2230需要提前预约。当地人还很少知道这家酒店（坐dfs免费车送回酒店司机都找不到~）而且google map和baidu map（高德地图在暹粒完全不能用）也不显示酒店位置，我分别做了首个“新增地点”的操作者
Stayed 4 nights in Dec 2018
Response from P on 23 Jan 2019
Dear Value Guest, Greetings from BB Angkor Green Resort in Siem Reap, Cambodia. On behalf of BB Angkor Green Resort team and colleague would like to say thank you so much for your stay and feedback our hotel. We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We are sure that will not happen again in future. We hope to see you near future again. Best regards, Management Team