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"This hotel does not feel like a 4-star property; I would rate it closer to 3 stars. It is quite large, and the garden is definitely the highlight of the property. The location is good as well. However, the hotel appears to be understaffed, which affects the overall experience. There are no tea or coffee-making facilities in the rooms, which is disappointing for a hotel of this category. The food is quite basic—I only tried the breakfast and something from the pool bar, and both were underwhelming. The main issue is the lack of staff availability, which impacts service quality. Additionally, the spa is overrated and not worth the money."

"The staff was helpful. The spaces were clean. The environment was quaint and peaceful. My only issue is that if you have an early check out and you’re not in the main building, good luck."

"Is not as the photos, nothing similar, too big, staff NOT friendly, lot of noise, not a 5 stars hotel at all"

"The staff!"

"I have to say, of the 3 places I stayed in Morocco, this had the worst internet, but everything else exceeded the others and all expectations. Breakfasts were very good. The front desk staff was superb. A gentleman even helped me with my bags down the street to meet my taxi. "

"The rooms were spotless and very well maintained. The staff were incredibly polite, welcoming, and always happy to help with anything we needed. "

"The hotel was beautiful, comfortable, and had such a welcoming atmosphere thanks to the staff that made our trip feel extra special. A very special thank you to Karima for her kindness, professionalism, and attention to detail. She went above and beyond to make our stay memorable, and her warm hospitality really made a difference. We felt genuinely cared for throughout our visit. We would absolutely love to come back and recommend this hotel to anyone looking for a wonderful and relaxing experience."

"Great supply of delicious food .Such a great choice to suit every dietary requirement. The staff were very friendly.Fatima and Samira ( lots of others too) come to mind .Happy smiling and very welcoming. "

"Règle générale cet établissement est bien. Nous avons toutefois eu un problème avec le coffre-fort dans la chambre qui n’ouvraient plus la veille de notre départ. Nous avons du mettre de la pression à la réception pour qui nous envoie le responsable qui demeure à l’extérieur de l’établissement…il est arrivé à 23:00 pour régler la problématique contenue que nous devions quitter l’hôtel à 6:00 a.m le lendemain matin. Nous avons trouvé aussi que l’entretien pourrait être beaucoup mieux à l’extérieur, il y à beaucoup de carrelage endommagé sur les trottoirs."