La Mamounia

Photo gallery for La Mamounia

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of La Mamounia

VIP Access

La Mamounia

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Avenue Bab - Jdid, Marrakech, 40 040

Explore the area

  • Popular LocationKoutoubia Minaret6 min walk
  • Popular LocationJemaa el-Fnaa12 min walk
  • Popular LocationAvenue Mohamed VI15 min walk
  • AirportMarrakech (RAK-Menara)9 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Marrakech

La Mamounia is located in Medina, a neighbourhood in Marrakech, and is in a rural area and near the boardwalk. Notable landmarks in the area include Bab El Djedid and Jemaa el-Fnaa. Travelling with kids? Consider Le Jardin Secret and Agdal Gardens. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 6 min walk
  • Jemaa el-Fnaa - 12 min walk
  • Kasbah Mosque - 14 min walk
  • Avenue Mohamed VI - 15 min walk

Getting around

  • Marrakech Central Station - 10 min drive
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • Jad Mahal - 3 min walk
  • Extrablatt - 8 min walk
  • La Villa des Orangers - 9 min walk
  • Amatto - 10 min walk
  • Café Fine Mama - 10 min walk

About this property

La Mamounia

Family-friendly Marrakech hotel in Medina, near Bab El Djedid
Along with 6 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 4 bars/lounges and a 24-hour fitness centre are on-site.
La Mamounia offers 209 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa de La Mamounia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

La Mamounia is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages spoken

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: MAD 410 for adults and MAD 205 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Marocain
  • Asiatique by Jean-Georges
  • Le Pavillon de la Piscine
  • L’Italien by Jean-Georges
  • Salon de Thé Pierre Hermé

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 950.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MAD 410 for adults and MAD 205 for children (approximately)
  • Airport shuttle fee: MAD 600 per vehicle (one-way)
  • Rollaway bed fee: MAD 950.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 258 out of 350 reviews
5 - Excellent 74%
Rating 4 - Good. 48 out of 350 reviews
4 - Good 14%
Rating 3 - Okay. 19 out of 350 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 350 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 350 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
I was impressed by the property and the staff that I’m coming back.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to this property several times, and every time it amazes me how well everything is run, the always available and friendly Staff. I would like to add that this time I had excellent service in the bar/patio lounge,in particular Abdelwahd Hremaui he Made my stay so lovely. He welcomed me remembered me from previous times and went out of his way to make sure I was well taken care of. Those small services make any hotel luxurious or not so much more memorable. Thanks again for a wonderful experience!
Stayed 2 nights in May 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Heavy foot traffic in the lobby and public spaces accounted for less than exclusive experience. We did not get the room upgrade nor the bottle of wine despite reminding the staff. Service was overbearing but did not always follow through, often somewhat rough (especially in the buffet breakfast). The Moroccan restaurant in the property was a joke both in service and quality of food. They gave us a table in the hallway (which shouldn't happen) and the service was inexperienced. The property itself (lobby, ground, pool, garden) was spectacular but service could use to be polished more. Consider staying at the Royal Mansour nextdoor instead.
Stayed 3 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very luxurious and unique. It claims to be the best hotel in the world but it fails with basic service details. All amenities are not cheap, thus they should be above and beyond expectations.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was worth it except for the fact that breakfast wasn’t included and it wasn’t indicated on Expedia or at check-in, so we didn’t know and we felt we got jipped when we were charged for breakfast since it was not comensurate to the quality of what they offered.
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very good location…. Rooms, garden, pool area and attentiveness of the staff was very good ….Breakfast buffet and the menu was also good … We had lunch at the Italian restaurant which was delicious…. Something to improve would be to expand the menu for the cafe…. There wasn’t many choices …. If I go again to Marrakech I would again stay in this hotel ….
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious experience overall. Concierge service A level.
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2022